# Update: Recording download url 403 error

**URL:** <https://devforum.zoom.us/t/update-recording-download-url-403-error/5608>\
**Category:** API and Webhooks\
**Created:** [August 20, 2019, 5:58pm UTC](https://devforum.zoom.us/t/update-recording-download-url-403-error/5608 "2019-08-20T17:58:23Z")\
**Posts on this page:** 1\
**Showing post:** 22

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 23, 2020, 11:00pm UTC](https://devforum.zoom.us/t/update-recording-download-url-403-error/5608/22 "2020-03-23T23:00:14Z")

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Hey @bdelaune, @te_zoom.admin, @shaharsol,

We are looking into the issue. (ZOOM-146185)

As a work around, please see my post here:

> [@Problem / AccessDenied on Downloading files from a WebHook event](https://devforum.zoom.us/t/problem-accessdenied-on-downloading-files-from-a-webhook-event/9232/10):
>
> Hey @tomkl, @Nicolai, We are aware of the issue and looking into if anything on the Zoom side affected this change. (ZOOM-146185) For now, the work around is to add your [JWT Token](https://marketplace.zoom.us/docs/guides/authorization/jwt/jwt-with-zoom) to a query param to the download\_url and not use the authorization bearer header: $access\_token=JWT\_TOKEN\_HERE Thanks, Tommy

Thanks,  
Tommy

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