# \[Urgent\] Domain validation

**URL:** <https://devforum.zoom.us/t/urgent-domain-validation/99353>\
**Category:** App Marketplace\
**Created:** [December 1, 2023, 1:50am UTC](https://devforum.zoom.us/t/urgent-domain-validation/99353 "2023-12-01T01:50:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tomomi.takahashi](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@tomomi.takahashi](https://devforum.zoom.us/u/tomomi.takahashi)\
**Post date:** [December 1, 2023, 1:50am UTC](https://devforum.zoom.us/t/urgent-domain-validation/99353/1 "2023-12-01T01:50:32Z")

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I’m on the “Validate the domain” step and I’ve followed the below instructions and the .html file is visible at [https://www.parbotai.com/zoomverify/verifyzoom.html](https://www.parbotai.com/zoomverify/verifyzoom.html) 1 but I am still receiving this error: “can not access the html file, please be sure the file uploaded correctly and retry”.

We sent the same message before, but we have not received a private message yet. We need your immediate assistance. Thank you.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [December 3, 2023, 8:02pm UTC](https://devforum.zoom.us/t/urgent-domain-validation/99353/2 "2023-12-03T20:02:33Z")

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Hi @tomomi.takahashi  
Thanks for reaching out to us.  
I will reach out to you via DM with more details about this issue.  
Cheers,  
Elisa

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 31, 2023, 11:51am UTC](https://devforum.zoom.us/t/urgent-domain-validation/99353/3 "2023-12-31T11:51:19Z")

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