# User create via API, Zoom One plan option

**URL:** <https://devforum.zoom.us/t/user-create-via-api-zoom-one-plan-option/106729>\
**Category:** Phone\
**Created:** [March 28, 2024, 3:46pm UTC](https://devforum.zoom.us/t/user-create-via-api-zoom-one-plan-option/106729 "2024-03-28T15:46:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CWBerube](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cwberube/32/58064_2.png) [@CWBerube](https://devforum.zoom.us/u/CWBerube)\
**Post date:** [March 28, 2024, 3:46pm UTC](https://devforum.zoom.us/t/user-create-via-api-zoom-one-plan-option/106729/1 "2024-03-28T15:46:09Z")

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I’m having trouble assigning a Zoom Phone plan to new users. We recently upgraded to Zoom One Enterprise Plus US/CA Unlimited but I’m not seeing a plan code for that sku.

I’ve tried options 16, 134217728, and 33554432 and the end result is the user being assigned only Zoom Phone Basic. \*Edit: Users are US based.

Is there a new plan code that’s missing from the documentation shown below?  
[Zoom User API](https://developers.zoom.us/docs/api/rest/reference/user/methods/#operation/userCreate:~:text=The%20Zoom%20One%20plan%20option).

> {  
> “action”: “autoCreate”,  
> “user\_info”: {  
> “email”: “[user@domain.com](mailto:user@domain.com)”,  
> “type”: 2,  
> “first\_name”: “First”,  
> “last\_name”: “Last”,  
> “display\_name”: “First Last”,  
> “password”: “PASSWORD”,  
> “feature”: {  
> “zoom\_phone”: “true”,  
> “zoom\_one\_type”: 16  
> }  
> }  
> }

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [May 30, 2024, 5:53pm UTC](https://devforum.zoom.us/t/user-create-via-api-zoom-one-plan-option/106729/2 "2024-05-30T17:53:46Z")

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Hi @CWBerube , was this issue resolved?

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**Author:** ![CWBerube](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cwberube/32/58064_2.png) [@CWBerube](https://devforum.zoom.us/u/CWBerube)\
**Post date:** [May 30, 2024, 6:07pm UTC](https://devforum.zoom.us/t/user-create-via-api-zoom-one-plan-option/106729/4 "2024-05-30T18:07:12Z")

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Negative. I just had to use the .csv bulk import method instead.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [May 30, 2024, 6:15pm UTC](https://devforum.zoom.us/t/user-create-via-api-zoom-one-plan-option/106729/5 "2024-05-30T18:15:30Z")

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Hi @CWBerube ,

I see! This sounds like a bug. Please provide the following in the private message I will initiate with you. Check your notifications for the message. Thanks!:

- approximate date when app was created
- app type (if relevant)
- dev email associated with credentials making API request
- client id
- full API request
- API response screenshot
- API response zm-tracking-id (found in the response headers)
- recording or screenshot evidence of issue (you can use Zoom to record and send link)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 3, 2025, 9:52am UTC](https://devforum.zoom.us/t/user-create-via-api-zoom-one-plan-option/106729/6 "2025-06-03T09:52:22Z")

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Closed on June 3, 2025, 9:52am UTC

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