# User Registration Failure

**URL:** <https://devforum.zoom.us/t/user-registration-failure/92299>\
**Category:** Users and Groups\
**Created:** [July 24, 2023, 12:49pm UTC](https://devforum.zoom.us/t/user-registration-failure/92299 "2023-07-24T12:49:39Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 2, 2023, 4:00pm UTC](https://devforum.zoom.us/t/user-registration-failure/92299/5 "2023-08-02T16:00:37Z")

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Hi @sunstone.zoom,

> [@gianni.zoom](#):
>
> If the users are internal, how were they created?

Additionally, do you have any authentication settings for your meetings? Ie. requiring users be logged in? I am wondering if how they were created may have something to do with this:

> [@What is the differences between custCreate and Create?](https://devforum.zoom.us/t/what-is-the-differences-between-custcreate-and-create/57148/2):
>
> Hi @shabanzo, The primary difference here is that custCreate users will not be able to login to the Zoom UI — they exist only as users that can be leveraged programmatically. They are still however associated with an account like an ordinary user. Let me know if this helps—thanks! Will

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