# User settings updated webhook doesn't fire when recording settings changed

**URL:** <https://devforum.zoom.us/t/user-settings-updated-webhook-doesnt-fire-when-recording-settings-changed/47265>\
**Category:** API and Webhooks\
**Created:** [April 5, 2021, 2:44pm UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-doesnt-fire-when-recording-settings-changed/47265 "2021-04-05T14:44:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![maksim.shitsko](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maksim.shitsko/32/25501_2.png) [@maksim.shitsko](https://devforum.zoom.us/u/maksim.shitsko)\
**Post date:** [April 5, 2021, 2:44pm UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-doesnt-fire-when-recording-settings-changed/47265/1 "2021-04-05T14:44:33Z")

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**Description**  
When a user visits: [https://zoom.us/profile/setting?tab=recording](https://zoom.us/profile/setting?tab=recording)  
When switching toggler of **Automatic recording** or any other settings. I don’t receive a webhook of “user.settings\_updated”.

App id: [REDACTED]

**Error**  
Webhook for “user.settings\_updated” not received for any changes on the recording tab.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Using OAuth and Webhooks.

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Visit [https://zoom.us/profile/setting?tab=recording](https://zoom.us/profile/setting?tab=recording)
2. Toggle "Auto recording”

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [April 5, 2021, 9:19pm UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-doesnt-fire-when-recording-settings-changed/47265/2 "2021-04-05T21:19:01Z")

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Hey @maksim.shitsko,

Thank you for reaching out to the Zoom Developer Forum. Just to make sure that I understand, are you able to receive webhook events when you change other settings on that page.

Only the _Auto Recording_ setting has this issue, correct?

Thanks,  
Max

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**Author:** ![maksim.shitsko](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maksim.shitsko/32/25501_2.png) [@maksim.shitsko](https://devforum.zoom.us/u/maksim.shitsko)\
**Post date:** [April 6, 2021, 8:10am UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-doesnt-fire-when-recording-settings-changed/47265/3 "2021-04-06T08:10:07Z")

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Hello, Thanks for your reply!

Auto Recording is the one I actually need. I tried a few other settings on the recording tab (not all), and didn’t receive webhooks too.

But I receive user.settings\_updated webhook when I change “meeting authentication settings”. And this is the only setting that worked for me. I tried some on the Conference tab.

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [April 7, 2021, 7:58pm UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-doesnt-fire-when-recording-settings-changed/47265/4 "2021-04-07T19:58:24Z")

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Hey @maksim.shitsko,

Thank you for the update. I was able to reproduce this issue on my end and have since reached out to our engineering team for confirmation.

I’ll be sure to update you here when I have more information. (ZOOM-264386)

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 8, 2021, 5:58am UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-doesnt-fire-when-recording-settings-changed/47265/5 "2021-05-08T05:58:54Z")

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Closed on May 8, 2021, 5:58am UTC

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