# User settings updated webhook not firing correctly

**URL:** <https://devforum.zoom.us/t/user-settings-updated-webhook-not-firing-correctly/108461>\
**Category:** API and Webhooks\
**Created:** [April 23, 2024, 3:17am UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-not-firing-correctly/108461 "2024-04-23T03:17:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mav\_team](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mav_team/32/47418_2.png) [@mav\_team](https://devforum.zoom.us/u/mav_team)\
**Post date:** [April 23, 2024, 3:17am UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-not-firing-correctly/108461/1 "2024-04-23T03:17:44Z")

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We are integrating a new webhook subscription into our OAuth application to capture “User Settings Updated” events ([from this webhook](https://developers.zoom.us/docs/api/rest/reference/user/events/#operation/user.settings_updated)). We have successfully validated the URL for our endpoint, but the webhook is not firing for any settings changes we are making through the Zoom portal.

Settings Changes Tested: We tried updating a variety of settings and got no event fired. The cloud\_recording and meeting\_capacity settings are the ones we care most about capturing.  
Expected Behavior: Expected the webhook to trigger and send data to our endpoint whenever these settings are updated.  
Actual Behavior: No webhook event is triggered when any settings are modified.

Thank you in advance!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 26, 2025, 6:54pm UTC](https://devforum.zoom.us/t/user-settings-updated-webhook-not-firing-correctly/108461/2 "2025-04-26T18:54:37Z")

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Closed on April 26, 2025, 6:54pm UTC

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