# Users API invalid access token error

**URL:** <https://devforum.zoom.us/t/users-api-invalid-access-token-error/117659>\
**Category:** API and Webhooks\
**Created:** [September 18, 2024, 10:46am UTC](https://devforum.zoom.us/t/users-api-invalid-access-token-error/117659 "2024-09-18T10:46:03Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![sharvani.rai01](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sharvani.rai01/32/51444_2.png) [@sharvani.rai01](https://devforum.zoom.us/u/sharvani.rai01)\
**Post date:** [September 18, 2024, 10:46am UTC](https://devforum.zoom.us/t/users-api-invalid-access-token-error/117659/1 "2024-09-18T10:46:03Z")

</div>

We tried accessing the get users api through the master account. We also included the user:read:list\_users:master scope to the access token but still the api is giving this error:

> Invalid access token, does not contain scopes:[user:read:list\_users:master]

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 22, 2025, 2:22am UTC](https://devforum.zoom.us/t/users-api-invalid-access-token-error/117659/2 "2025-09-22T02:22:28Z")

</div>

This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.