# "users/me" endpoint returns a model without "email" field

**URL:** <https://devforum.zoom.us/t/users-me-endpoint-returns-a-model-without-email-field/91747>\
**Category:** Users and Groups\
**Tags:** api\
**Created:** [July 13, 2023, 8:21am UTC](https://devforum.zoom.us/t/users-me-endpoint-returns-a-model-without-email-field/91747 "2023-07-13T08:21:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![vbohdanets](https://avatars.discourse-cdn.com/v4/letter/v/d26b3c/32.png) [@vbohdanets](https://devforum.zoom.us/u/vbohdanets)\
**Post date:** [July 13, 2023, 8:21am UTC](https://devforum.zoom.us/t/users-me-endpoint-returns-a-model-without-email-field/91747/1 "2023-07-13T08:21:31Z")

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### Format Your New Topic as Follows:

**API Endpoint(s) and/or Zoom API Event(s)**  
_Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context._  
`https://api.zoom.us/v2/users/me`

**Description**  
Hi, we have an issue with some of our customers. When we’re trying to fetch user info for their accountId, we receive a response without `email` field.

`"account_id": "dOVYqRhGRvGeAUmcRH_6bg"`  
`"id": "KoRTrMeWSs-x5FvyQfwtSQ"`

**Error?**  
_The full error message or issue you are running into, where applicable._

Is this an expected behavior and if so, at what conditions we might not receive this field?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 14, 2023, 3:49pm UTC](https://devforum.zoom.us/t/users-me-endpoint-returns-a-model-without-email-field/91747/2 "2023-07-14T15:49:43Z")

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Hi @vbohdanets  
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!  
This is strange, I have never seen an issue like this one.  
I will send you a private message so you can share more details of the issue with me.  
Cheers,  
Elisa

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<div class="post-metadata">

**Author:** ![vbohdanets](https://avatars.discourse-cdn.com/v4/letter/v/d26b3c/32.png) [@vbohdanets](https://devforum.zoom.us/u/vbohdanets)\
**Post date:** [July 14, 2023, 4:01pm UTC](https://devforum.zoom.us/t/users-me-endpoint-returns-a-model-without-email-field/91747/3 "2023-07-14T16:01:13Z")

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Hey, @elisa.zoom, thanks for the response.  
Can I share this info via some private channel, as it contains customer’s PII?  
If not, I would mask identifiable fields if you don’t mind.

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 14, 2023, 4:18pm UTC](https://devforum.zoom.us/t/users-me-endpoint-returns-a-model-without-email-field/91747/4 "2023-07-14T16:18:08Z")

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For sure @vbohdanets  
I have sent you a DM already, could you please follow up there?  
Cheers,  
Elisa

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 31, 2023, 9:14pm UTC](https://devforum.zoom.us/t/users-me-endpoint-returns-a-model-without-email-field/91747/5 "2023-07-31T21:14:05Z")

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Hi all!  
After looking into this specific issue, I have an update for this thread for developers running into this same issue.  
We conduct a regular check on the email before returning it. If it doesn’t pass the regular validation, then the email field will come back empty