# Users with 2FA enabled cannot login with OAuth

**URL:** <https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474>\
**Category:** API and Webhooks\
**Created:** [April 10, 2020, 12:38am UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474 "2020-04-10T00:38:57Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Adam\_Wulf](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adam_wulf/32/1465_2.png) [@Adam\_Wulf](https://devforum.zoom.us/u/Adam_Wulf)\
**Post date:** [April 10, 2020, 12:38am UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/1 "2020-04-10T00:38:57Z")

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**Description**

1. User has Zoom account with 2 factor auth enabled
2. Logging into the [zoom.us](http://zoom.us) website through a browser works fine, they’re presented with the 2FA
3. Logging into zoom through my application through OAuth results in a “Wrong user name or password. Try signing in again.” message

**Error**  
“Wrong user name or password. Try signing in again.” displays on sign in form when trying to log into account through OAuth

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
[zoom.us](http://zoom.us) sign in page

**How To Reproduce (If applicable)**  
see above

I don’t see anything in the documentation for supporting users with two factor authentication enabled. Is there anything that needs to be done differently during the OAuth handshake?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 10, 2020, 10:20pm UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/2 "2020-04-10T22:20:53Z")

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Hey @Adam_Wulf,

I was able to reproduce this issue. We will work on fixing this asap. (ZOOM-151232)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![Adam\_Wulf](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adam_wulf/32/1465_2.png) [@Adam\_Wulf](https://devforum.zoom.us/u/Adam_Wulf)\
**Post date:** [April 11, 2020, 2:31am UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/3 "2020-04-11T02:31:00Z")

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Thanks for the quick response, Tommy! I’m looking forward to the fix

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 11, 2020, 6:54am UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/4 "2020-04-11T06:54:03Z")

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Happy to help! 🙂 Will keep you updated!

-Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 13, 2020, 4:47pm UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/5 "2020-04-13T16:47:29Z")

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Hey @Adam_Wulf,

This is indeed a bug. We are working to fix this asap.

In the meantime, have users sign into Zoom before installing the app.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![Adam\_Wulf](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adam_wulf/32/1465_2.png) [@Adam\_Wulf](https://devforum.zoom.us/u/Adam_Wulf)\
**Post date:** [April 24, 2020, 9:26pm UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/6 "2020-04-24T21:26:34Z")

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Hi Tommy, any update on fixing the 2fa for OAuth? Thanks!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 28, 2020, 4:25pm UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/7 "2020-04-28T16:25:50Z")

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Hey @Adam_Wulf,

Yes, it is a bug in our backlog and it is in the queue to be fixed. I will keep you updated with a timeline once we have one.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 11, 2020, 3:49pm UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/8 "2020-05-11T15:49:05Z")

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Hey @Adam_Wulf,

This is fixed now! 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:14pm UTC](https://devforum.zoom.us/t/users-with-2fa-enabled-cannot-login-with-oauth/12474/9 "2020-08-21T21:14:10Z")

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Closed on August 21, 2020, 9:14pm UTC


