# /v2/users/\<email\> end point returns verified as 0

**URL:** <https://devforum.zoom.us/t/v2-users-email-end-point-returns-verified-as-0/118005>\
**Category:** API and Webhooks\
**Created:** [September 24, 2024, 11:15am UTC](https://devforum.zoom.us/t/v2-users-email-end-point-returns-verified-as-0/118005 "2024-09-24T11:15:54Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![app.itsm.ind](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/app.itsm.ind/32/63584_2.png) [@app.itsm.ind](https://devforum.zoom.us/u/app.itsm.ind)\
**Post date:** [September 24, 2024, 11:15am UTC](https://devforum.zoom.us/t/v2-users-email-end-point-returns-verified-as-0/118005/1 "2024-09-24T11:15:54Z")

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### Format Your New Topic as Follows:

**API Endpoint(s) and/or Zoom API Event(s)**  
API /v2/users/ -

**Description**  
Even though an user in my account has signed up and able to login and use the login created, the API is returning verified as 0.

**Error?**  
verified is returning as 0 for /users endpoint for valid users

**How To Reproduce**  
_Steps to reproduce the behavior:_

1. signup an user in the account
2. get user info via v2/users/ endpoint and check for verified attribute

I would like to understand

1. what are the ways to get the user as verified?
2. if email for verification did not reach the user, what is the alternate way? how do I get my users verified?

this is blocking our development flow. and we are thinking to remove this check but not sure if this is a right approach to ignore verified flag.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 25, 2024, 6:48pm UTC](https://devforum.zoom.us/t/v2-users-email-end-point-returns-verified-as-0/118005/2 "2024-09-25T18:48:11Z")

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Hi @app.itsm.ind  
Thanks for reaching out to the Zoom Developer Forum and welcome to our community, I am happy to help here!  
Are you adding these users via API? Allow me some time to do some testing on my end and try and replicate this behavior

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [October 1, 2024, 2:55pm UTC](https://devforum.zoom.us/t/v2-users-email-end-point-returns-verified-as-0/118005/3 "2024-10-01T14:55:11Z")

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Hi @app.itsm.ind  
thanks for your patience! I was able to run some test on my and I could not replicate the behavior you are seeing.  
Whenever I accept the Zoom invite and verify the email, I get the verified field back as 1.  
Could you please confirm that you are still experiencing this behavior?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 5, 2025, 6:31am UTC](https://devforum.zoom.us/t/v2-users-email-end-point-returns-verified-as-0/118005/4 "2025-10-05T06:31:28Z")

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Closed on October 5, 2025, 6:31am UTC

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