# Verifying domain issue

**URL:** <https://devforum.zoom.us/t/verifying-domain-issue/138716>\
**Category:** Domain Validation\
**Created:** [November 14, 2025, 5:19pm UTC](https://devforum.zoom.us/t/verifying-domain-issue/138716 "2025-11-14T17:19:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![zureikat](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zureikat/32/22023_2.png) [@zureikat](https://devforum.zoom.us/u/zureikat)\
**Post date:** [November 14, 2025, 5:19pm UTC](https://devforum.zoom.us/t/verifying-domain-issue/138716/1 "2025-11-14T17:19:42Z")

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Hello Zoom Support,

I’m attempting to verify our domain on Zoom, but the verification continues to fail regardless of the method used. I have tried all available verification options (TXT record, CNAME, HTML upload, and file upload), but each attempt results in different errors.

At times, the system returns a **400 error** , and other times it shows an **Internal Server Error** during the verification process. The DNS records have been correctly added and propagated, and sufficient time was given before re-testing, yet the domain never verifies successfully.

Could you please manually verify the domain elevatus . io since none of the options worked.

If needed, I can provide screenshots, DNS entries, or any other supporting information to help resolve this promptly.

Thank you in advance for your support.

Best regards,  
Yacoub Zureikat

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**Author:** ![yoon.conner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yoon.conner/32/46463_2.png) [@yoon.conner](https://devforum.zoom.us/u/yoon.conner)\
**Post date:** [November 14, 2025, 7:47pm UTC](https://devforum.zoom.us/t/verifying-domain-issue/138716/2 "2025-11-14T19:47:53Z")

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Hello @zureikat

Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: [Domain Validation Explanation](https://devforum.zoom.us/t/domain-validation-explanation/87699) for any further questions you may have about the process.

Thank you.
