for example: 5398465177
for example: 5398465177
We are looking into this and will get back to you. (ZOOM-137004)
i compared the SDK and the in-browser clients on the platform in question. it turned out
that the in-browser client (i.e. the link ‘join from your browser’) produces much better results than the SDK client:
in browser client:
thx in advance,
We are in the process of looking into (ZOOM-137004).
"The Web SDK enables the development of video applications powered by Zoom’s core framework inside an HTML5 web client through a highly optimized WebAssembly module.
As an extension of the Zoom browser client, this SDK is intended for implementations where the end user has a low-bandwidth environment, is behind a network firewall, or has restrictions on their machine which would prevent them from installing the Zoom Desktop or Mobile Clients."
CC @JackYang, can help answer this one.
Not at this time.
The meeting resolution will have a max of 360p: https://marketplace.zoom.us/docs/sdk/native-sdks/web
“Currently, the Zoom Web SDK encodes at a maximum resolution of 360p. If a user is in a meeting with both native and browser clients, the browser client video displayed within the native client will be of lower quality due to encoding limitations.”
We are not, but we are investigating your issue.
If this is a bug, then yes we will work on fixing it in an upcoming release.
thx for your detailed answer. if i can assist somehow in debugging this issue, please tell me!
Hey @harald.glanzer, happy to help!
I’ll let you know if we need additional info!
any news here?
No updates yet. After we look into this, we will get back to you.
Any updates on that?
My computer is really unusable when I open Zoom at this moment.
Here’s my CPU load when I use Zoom:
Can you please share what kind of computer you have and the specs so we can investigate?
I am seeing the same spike in cpu load when a zoom call begins.
I have a macbook pro 15-inch. 2.8 ghz i7 16gb memory
Hi, this thread follows an issue I’m also having. We are using a custom built i7 7700k 4 core. 16 gb of ram. We are using the on-board graphics with no dedicated gpu. There are high cpu loads once we connect to audio or video, and both at the same time.
The issue was repeatable, on a fresh install on windows 10, whichever the latest build is.
Hi @tommy ,
We are also facing the same CPU spike issue which is quickly draining the battery and produce more heat. CPU % was went up to 80%. We are accessing from India.
We used the latest Web SDK 1.7.7 both CDN and Local.
Using the zoom client, I am also getting very high cpu usage. On a Lenovo T590 (4k resolution), viewing with full screen results in >100% cpu usage on ubuntu 20.04. Rescaling the window to a smaller size can get the cpu down to 30-50%.
same problem here… my mac doesn’t run anything else when in a zoom meeting
Thanks for reporting this. I will forward these details to our Web SDK engineers. (CS-1387)
Any update on this issue?
some of our users are experiencing similar high CPU usage with desktop clients.
Dell Precision 3610MT 16GB RAM AMD Radeon Firepro W2100 Win10 Enterprise 64bit
Same here, my CPU is going through the roof (>100%) , leaving my MacBook Pro 2019 so hot that I can barely touch it.
Getting high CPU when initiating zoom & also when having meetings. Slows down the system & hangs intermittently. Running on Win 10
Not sure if this is relevant. I just came back to my laptop hours after finishing a zoom call (with screen sharing at some point) to find the fan running and zoom using 100% cpu. No meeting was running! In fact it wasn’t connected to the internet anymore.
Ubuntu 18.04 4.15.0-101-generic kernel with zoom 5.0.413237.0524