# Video always muted when joinning metting **URL:** \ **Category:** iOS\ **Created:** [July 25, 2019, 8:45am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175 "2019-07-25T08:45:22Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![dapeng.li](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@dapeng.li](https://devforum.zoom.us/u/dapeng.li)\ **Post date:** [July 25, 2019, 8:45am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/1 "2019-07-25T08:45:23Z")
**Description** I have upgraded the SDK to v4.4.55130.0712. But when I joined the meeting, the video camera not opened automatically. I have to tap the “Start Video” button to enable it. This case not occurred on the pervious version. Also, I have call the method `setMuteVideoWhenJoinMeeting` with `false`, but it not worked. I have try the demo app from your Github repo, but the same problem has occurred. **Which version?** v4.4.55130.0712 ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [July 26, 2019, 2:03am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/3 "2019-07-26T02:03:19Z")
Hi dapeng, Thanks for the post. If the camera permission is granted, then the video camera should be opened by default. Could you please check your account configuration on [zoom.us](http://zoom.us) web portal to see if the video is disable by default. Regarding the `setMuteVideoWhenJoinMeeting` interface, thanks for pointing that out. We will fix it in the next release. Thanks! ---
**Author:** ![dapeng.li](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@dapeng.li](https://devforum.zoom.us/u/dapeng.li)\ **Post date:** [July 26, 2019, 2:18am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/4 "2019-07-26T02:18:27Z")
Hi Carson, I never found the configuration about the ‘the video is disable by default’ on the website. When I installed the Demo SDK, I found the configuration about it on ‘Meeting Setting’ page, but when I set the switch to false, the camera capture still not opened by default. So maybe you can reproduce this issue by the demo app on your iOS Github repo. Thanks. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [July 26, 2019, 7:53pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/5 "2019-07-26T19:53:38Z")
Hi dapeng, Thanks for the reply. I will work with the engineers regarding this and get back to you. Thanks! ---
**Author:** ![Chi-gun\_Huang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chi-gun_huang/32/1099_2.png) [@Chi-gun\_Huang](https://devforum.zoom.us/u/Chi-gun_Huang)\ **Post date:** [August 4, 2019, 7:47am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/7 "2019-08-04T07:47:19Z")
Hi we also face the same issue when upgrading to sdk version v4.4.55130.0712. We have checked the user has already set to video on when joined the meeting. Thanks ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [August 5, 2019, 6:48pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/8 "2019-08-05T18:48:51Z")
Hi Chi-gun, Thanks for the reply. By default, the video is on. I have downloaded the demo app that is available in our Github: [https://github.com/zoom/zoom-sdk-ios;](https://github.com/zoom/zoom-sdk-ios;) I tried to join a meeting or start a meeting, the default video is on. Could you provide the steps to reproduce this issue? Thanks! ---
**Author:** ![dapeng.li](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@dapeng.li](https://devforum.zoom.us/u/dapeng.li)\ **Post date:** [August 6, 2019, 8:59am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/9 "2019-08-06T08:59:55Z")
Please check the [video](https://drive.google.com/open?id=1RfOl_7Yt8DHbgs9qguQlZ_8UOipE-gTE) about this case. You can find the camera is muted. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [August 6, 2019, 4:49pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/10 "2019-08-06T16:49:44Z")
Hi dapeng, Thank you very much for the video. It looks like the case is: When starting a meeting using ZAK(non-login), video is off by default. I will work with the engineers on this and get back to you. Thanks! ---
**Author:** ![dapeng.li](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@dapeng.li](https://devforum.zoom.us/u/dapeng.li)\ **Post date:** [August 9, 2019, 6:18am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/11 "2019-08-09T06:18:57Z")
Thank you. We hope to get your feedback as soon as possible. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [August 9, 2019, 9:11pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/12 "2019-08-09T21:11:09Z")
Hi dapeng, We have identified this issue and we will fix it in the next release. We are expecting to have a release for this very soon. Thanks! ---
**Author:** ![junya100](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/junya100/32/1533_2.png) [@junya100](https://devforum.zoom.us/u/junya100)\ **Post date:** [August 12, 2019, 3:30am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/13 "2019-08-12T03:30:03Z")
Hi, we have same problem here. Please let me know when you release next version. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 12, 2019, 5:04pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/14 "2019-08-12T17:04:15Z")
Hey @junya100, You can [subscribe to our release log here](https://marketplace.zoom.us/docs/changelog) to be notified. Thanks, Tommy ---
**Author:** ![Izhar\_Laufer](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/izhar_laufer/32/1095_2.png) [@Izhar\_Laufer](https://devforum.zoom.us/u/Izhar_Laufer)\ **Post date:** [August 20, 2019, 3:32pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/15 "2019-08-20T15:32:16Z")
Hi, We upgraded the sdk to v4.4.55130.0712 ( **Android sdk** ) and **video/audio** are off by default. The user must enable it manually by pressing the video/audio icon. I Tried to assign **JoinMeetingOptions** with: > opts.no\_audio = false; > opts.no\_video = false; and it didn’t work. I initiate the **JoinMeetingParams** without user id and password: > JoinMeetingParams params = new JoinMeetingParams(); > params.displayName = DISPLAY\_NAME; > params.meetingNo = meetingId; > meetingService.joinMeetingWithParams(cordova.getActivity().getApplicationContext(), params, opts); If it’s a bug, is there any workaround until the next release? Thanks! ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [August 20, 2019, 6:03pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/16 "2019-08-20T18:03:22Z")
Hi Izhar, Thanks for using Zoom SDK. Yes, this is a known issue and we will fix it in the next release. Right now, you may ask the host to use this interface:[https://zoom.github.io/zoom-sdk-ios/category\_mobile\_r\_t\_c\_meeting\_service\_07\_video\_08.html#aa4d28c13634f025d6371ea2597163251](https://zoom.github.io/zoom-sdk-ios/category_mobile_r_t_c_meeting_service_07_video_08.html#aa4d28c13634f025d6371ea2597163251) to ask the participant to turn on the video. We are going to have a release coming up. Please follow our Github repo for any updates:[https://github.com/zoom/zoom-sdk-ios](https://github.com/zoom/zoom-sdk-ios) Thanks! ---
**Author:** ![Izhar\_Laufer](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/izhar_laufer/32/1095_2.png) [@Izhar\_Laufer](https://devforum.zoom.us/u/Izhar_Laufer)\ **Post date:** [August 21, 2019, 5:47am UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/17 "2019-08-21T05:47:42Z")
Hi Carson, Please aware that our problem occurs with **Android SDK** and not iOS (we didn’t upgrade the iOS sdk yet). The links you mentioned are pointing to **zoom-sdk-ios** and not to **zoom-sdk-android**. Is it a known issue in **Android SDK** also? ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [August 21, 2019, 6:18pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/18 "2019-08-21T18:18:25Z")
Hi izhar, Thanks for the reply. Pardon the incorrect info provided. It is a known issue in both Android and iOS SDK. There is a setting called `enableForceAutoStartMyVideoWhenJoinMeeting`([https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/MeetingSettingsHelper.html#enableForceAutoStartMyVideoWhenJoinMeeting-boolean-](https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/MeetingSettingsHelper.html#enableForceAutoStartMyVideoWhenJoinMeeting-boolean-)), unfortunately, this setting cannot bypass this issue at the moment. You may use the interface `askAttendeeStartVideo` to ask the user to start the video after the meeting started: [https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/InMeetingVideoController.html#askAttendeeStartVideo-long-](https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/InMeetingVideoController.html#askAttendeeStartVideo-long-) Please follow our Github repo for the upcoming release: [https://github.com/zoom/zoom-sdk-android](https://github.com/zoom/zoom-sdk-android) Thanks! ---
**Author:** ![terence.chen](https://avatars.discourse-cdn.com/v4/letter/t/7c8e57/32.png) [@terence.chen](https://devforum.zoom.us/u/terence.chen)\ **Post date:** [September 11, 2019, 9:03pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/19 "2019-09-11T21:03:19Z")
There is a workaround that when onMeetingReady is called, try to unmute video then it works. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [September 11, 2019, 9:23pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/20 "2019-09-11T21:23:47Z")
Hi Terence, Thanks for the reply. We have fixed this issue in our latest release [https://github.com/zoom/zoom-sdk-ios/releases/tag/v4.4.55968.0904](https://github.com/zoom/zoom-sdk-ios/releases/tag/v4.4.55968.0904), now the video is turn on by default. Hope this helps. Thanks! ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 6:35pm UTC](https://devforum.zoom.us/t/video-always-muted-when-joinning-metting/5175/21 "2020-08-21T18:35:53Z")
Closed on August 21, 2020, 6:35pm UTC