# Video call issue

**URL:** <https://devforum.zoom.us/t/video-call-issue/88146>\
**Category:** API and Webhooks\
**Tags:** api, video-sdk, sdk-jwt\
**Created:** [May 10, 2023, 9:53am UTC](https://devforum.zoom.us/t/video-call-issue/88146 "2023-05-10T09:53:52Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![imedicus.2022](https://avatars.discourse-cdn.com/v4/letter/i/aca169/32.png) [@imedicus.2022](https://devforum.zoom.us/u/imedicus.2022)\
**Post date:** [May 10, 2023, 9:53am UTC](https://devforum.zoom.us/t/video-call-issue/88146/1 "2023-05-10T09:53:53Z")

</div>

Hi Team,

I am using zoom JWT for start the video call in web browser at my platform, form previous 2-3 months it’s working without any issue, but for last 2-3 day it show me error related to “Fail to join the meeting”, should you please reply me back why this issue is come?

I am using JS code to start the meeting  
document.getElementById(“videDiv”).style.display = “block”;  
ZoomMtg.preLoadWasm();  
ZoomMtg.prepareJssdk();  
ZoomMtg.setZoomJSLib(‘[https://dmogdx0jrul3u.cloudfront.net/2.2.0/lib](https://dmogdx0jrul3u.cloudfront.net/2.2.0/lib)’, ‘/av’);  
var signatureData = ZoomMtg.generateSignature({  
meetingNumber: $(“#session\_id”).val(),  
patientId: $(“#patient\_id”).val(),  
apiKey: ‘MY-KEY’,  
apiSecret: ‘MY-SECRET’,  
role: $(“#isRole”).val()  
});  
ZoomMtg.init({  
leaveUrl: ‘…/…/end-emergency-video-call/’ + $(‘#session\_id’).val(),  
isSupportAV: true,  
isSupportChat: true, // default, also requires that you enable the account’s sharing setting.  
success: function() {  
ZoomMtg.join({  
signature: signatureData,  
meetingNumber: $(“#session\_id”).val(),  
userName: $(“#usernameVal”).val(),  
apiKey: ‘API-KEY’,  
userEmail: $(“#emailVal”).val(),  
passWord: ‘pass@123’, // if required  
success: (success) =\> {  
console.log(“join meeting success”, success);  
console.log(“get attendee list”);  
ZoomMtg.getAttendeeslist({});  
ZoomMtg.getCurrentUser({  
success: function(res) {  
console.log(“success getCurrentUser”, res.result  
.currentUser);  
},  
});  
},  
error: (error) =\> {  
// alert(“Error:----------”);  
console.log(error)  
}  
}); }  
});

```
    <script src="https://source.zoom.us/2.2.0/lib/vendor/react-dom.min.js"></script>
    <script src="https://source.zoom.us/2.2.0/lib/vendor/redux.min.js"></script>
    <script src="https://source.zoom.us/2.2.0/lib/vendor/redux-thunk.min.js"></script>
    <script src="https://source.zoom.us/2.2.0/lib/vendor/lodash.min.js"></script>
    <script src="https://source.zoom.us/zoom-meeting-2.2.0.min.js"></script>

```

Could you please correct me why this code is not working right now.  
Is there any code updated then please share the correct code in JS with lib versions.

---

<div class="post-metadata">

**Author:** ![j.schoenemeyer](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@j.schoenemeyer](https://devforum.zoom.us/u/j.schoenemeyer)\
**Post date:** [May 11, 2023, 10:06pm UTC](https://devforum.zoom.us/t/video-call-issue/88146/3 "2023-05-11T22:06:22Z")

</div>

since May 6, 2023 version 2.2.0 cannot be used anymore

[https://developers.zoom.us/docs/meeting-sdk/minimum-version/](https://developers.zoom.us/docs/meeting-sdk/minimum-version/)

you have to migrate to the actual SDK + Meeting SDK app (for the new signature)

[https://developers.zoom.us/docs/internal-apps/jwt-app-migration/#jwt-app-type-to-sdk-app-type-migration](https://developers.zoom.us/docs/internal-apps/jwt-app-migration/#jwt-app-type-to-sdk-app-type-migration)

---

<div class="post-metadata">

**Author:** ![imedicus.2022](https://avatars.discourse-cdn.com/v4/letter/i/aca169/32.png) [@imedicus.2022](https://devforum.zoom.us/u/imedicus.2022)\
**Post date:** [May 12, 2023, 12:03pm UTC](https://devforum.zoom.us/t/video-call-issue/88146/4 "2023-05-12T12:03:09Z")

</div>

could you please share the latest version??

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 15, 2024, 3:39am UTC](https://devforum.zoom.us/t/video-call-issue/88146/5 "2024-05-15T03:39:27Z")

</div>

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