# Video camera not working in Split View

**URL:** https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387
**Category:** Meeting SDK
**Created:** [February 15, 2021, 4:13pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387 "2021-02-15T16:13:39Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![jeremy.provost](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jeremy.provost/32/12182_2.png) [@jeremy.provost](https://devforum.zoom.us/u/jeremy.provost)
#### Post date: [February 15, 2021, 4:13pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/1 "2021-02-15T16:13:39Z")

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**Description**  
If an app using the iOS SDK is in Split View on the iPad, calling `MobileRTCMeetingService.muteMyVideo` returns success but does not start camera. Both the camera preview does not show anything and nothing is transmitted to other users in the meeting. This functionality works in the Zoom iOS app.

**Which version?**  
v5.4.54802.0124

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Connect to Zoom meeting
2. Put app in iPad Split View arrangement
3. Call `MobileRTCMeetingService.muteMyVideo`  
Expected result: camera starts broadcasting.  
Actual result: camera does not start broadcasting.

**Smartphone (please complete the following information):**

- Device: iPad
- OS: iPadOS
- Version: 14.4

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### Author: ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)
#### Post date: [February 16, 2021, 6:59pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/2 "2021-02-16T18:59:32Z")

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Hey @jeremy.provost,

Thanks for using the dev forum!

I am seeing a similar behavior. It looks like the video freezes when splitview begins in the default UI. Pressing the start/stop video button does not seem to be working in splitview, but does work in the Zoom app. I will submit a bug report for this.

Thanks!  
Michael

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### Author: ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)
#### Post date: [April 15, 2021, 5:16pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/3 "2021-04-15T17:16:40Z")

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Hey @jeremy.provost,

Can you try the latest version and add the com.apple.developer.avfoundation.multitasking-camera-access entitlement with the value of true?

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/f/af679d5b999ef41290817e4b70ab545c26658a9c.png)

In the Apple Developer account portal:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/c/5c1983abeb8d42c90851a2bde9539aa862869018.png)

Thanks!  
Michael

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### Author: ![jeremy.provost](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jeremy.provost/32/12182_2.png) [@jeremy.provost](https://devforum.zoom.us/u/jeremy.provost)
#### Post date: [April 15, 2021, 6:27pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/4 "2021-04-15T18:27:35Z")

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We do not have access to the iPad Camera Multitasking capability. We have reached out to Apple to see if this entitlement can be granted. Do you have any more information on how to request access from Apple?

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### Author: ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)
#### Post date: [April 15, 2021, 7:50pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/5 "2021-04-15T19:50:42Z")

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Hey @jeremy.provost,

I do not unfortunately. That would be in the Apple Developer support realm.

Michael

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### Author: ![jeremy.provost](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jeremy.provost/32/12182_2.png) [@jeremy.provost](https://devforum.zoom.us/u/jeremy.provost)
#### Post date: [November 23, 2021, 3:49pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/6 "2021-11-23T15:49:23Z")

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We were able to get multitasking camera access approved and that seems to work with the Zoom SDK. Does the SDK also support iOS 15’s Picture in Picture access during video calls? Do you know how to enable that?

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### Author: ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)
#### Post date: [December 2, 2021, 12:16am UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/7 "2021-12-02T00:16:10Z")

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Hey @jeremy.provost,

The SDK does not support picture in picture.

Thanks!  
Michael

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<div class="post-metadata">

### Author: ![jeremy.provost](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jeremy.provost/32/12182_2.png) [@jeremy.provost](https://devforum.zoom.us/u/jeremy.provost)
#### Post date: [December 2, 2021, 12:27pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/8 "2021-12-02T12:27:47Z")

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Can I make this an official feature request? 😀

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<div class="post-metadata">

### Author: ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)
#### Post date: [December 3, 2021, 11:02pm UTC](https://devforum.zoom.us/t/video-camera-not-working-in-split-view/43387/9 "2021-12-03T23:02:15Z")

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Hey @jeremy.provost,

Yep, it is in the queue.

Thanks!  
Michael
