# Video SDK Credentials

**URL:** <https://devforum.zoom.us/t/video-sdk-credentials/121154>\
**Category:** Video SDK\
**Tags:** video-sdk\
**Created:** [November 19, 2024, 12:56pm UTC](https://devforum.zoom.us/t/video-sdk-credentials/121154 "2024-11-19T12:56:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![laparoscopic](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/laparoscopic/32/64911_2.png) [@laparoscopic](https://devforum.zoom.us/u/laparoscopic)\
**Post date:** [November 19, 2024, 12:56pm UTC](https://devforum.zoom.us/t/video-sdk-credentials/121154/1 "2024-11-19T12:56:24Z")

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I’m not able to get the credentials needed as explained here:

> **[Video SDK - Get credentials - Zoom Developers](https://developers.zoom.us/docs/video-sdk/get-credentials/)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

With the main account I’ve managed to purchase the plan:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/f/dfc832df24d3fdae2bef88e4f9b08715da001b99.png)

But I have no Build Video SDK as mentioned in the main documentation

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/0/104f6fbea4b39cf0afa032f1c474913557e3692a.png)

Trying to register with another email account as mentioned in the documentation gives always a message that the email must be different and only used as devleoper account, I tried to register with 3 different emails

Is really frustrating, nothing works, and nothing is clear. … many discording articles and blogs and documentation

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**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [November 20, 2024, 8:14pm UTC](https://devforum.zoom.us/t/video-sdk-credentials/121154/2 "2024-11-20T20:14:20Z")

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Hi @laparoscopic,

To be sure, you’ve created a Video SDK account that is completely separate from your Zoom user account? As in, you came to the page below and used an email that is no way associated with your typical Zoom account? Is this correct?

 ![Screenshot 2024-11-20 at 3.13.28 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/1/d1633d0ee65ac2384dccde620048b1980df9a692.png)

Thanks,  
Rehema