# Video Sdk join session

**URL:** <https://devforum.zoom.us/t/video-sdk-join-session/119004>\
**Category:** Video SDK\
**Created:** [October 11, 2024, 2:26pm UTC](https://devforum.zoom.us/t/video-sdk-join-session/119004 "2024-10-11T14:26:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mykola.m](https://avatars.discourse-cdn.com/v4/letter/m/9dc877/32.png) [@mykola.m](https://devforum.zoom.us/u/mykola.m)\
**Post date:** [October 11, 2024, 2:26pm UTC](https://devforum.zoom.us/t/video-sdk-join-session/119004/1 "2024-10-11T14:26:39Z")

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Hi, we use video sdk. Didn’t change the code, but it stopped connecting to the session. I get this error:

zoomsdkjsonpcallback1({  
“status": false,  
“errorCode": 3025,  
“errorMessage": ”The SDK feature is not available for the account.”  
})

I don’t see any warnings or errors on the account.  
What could be the problem?

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<div class="post-metadata">

**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [October 15, 2024, 2:16pm UTC](https://devforum.zoom.us/t/video-sdk-join-session/119004/2 "2024-10-15T14:16:17Z")

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HI @mykola.m,

Are you still able to login and access your Video SDK credentials at [marketplace.zoom.us](http://marketplace.zoom.us)?