# Video SDK - Recordings and Transcripts

**URL:** <https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719>\
**Category:** API and Webhooks\
**Created:** [September 29, 2025, 9:50am UTC](https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719 "2025-09-29T09:50:54Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![anjithiruveedhi238](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@anjithiruveedhi238](https://devforum.zoom.us/u/anjithiruveedhi238)\
**Post date:** [September 29, 2025, 9:50am UTC](https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719/1 "2025-09-29T09:50:54Z")

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Hi,

I am currently working on video transcription. In my account, the event type **“session.recording.transcript\_completed”** is enabled. However, the **Audio Transcript** option is not available in the account settings.

Current Settings:

1. **Settings → Recording → Cloud Recording** : Enabled

2. **Audio Transcript** : The toggle for “Audio Transcript” is not available in the account settings

Kindly provide a quick response regarding this issue.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [September 29, 2025, 9:15pm UTC](https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719/2 "2025-09-29T21:15:23Z")

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Hi @anjithiruveedhi238 ,

Please [reach out to support](https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555&_device_id=781628c9-6622-4520-a517-881716c0ac85) to have them turn this on for your account.

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**Author:** ![anjithiruveedhi238](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@anjithiruveedhi238](https://devforum.zoom.us/u/anjithiruveedhi238)\
**Post date:** [October 6, 2025, 12:42pm UTC](https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719/3 "2025-10-06T12:42:03Z")

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Hii,  
I’ve seen an article about “ **Prerequisites for enabling and creating audio transcripts for Zoom cloud recordings”.** Here they mentioned like : A Pro, Business, Education, or Enterprise account with **[cloud recording](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063923)** enabled

- Account owner or admin privileges for enabling or disabling at the account or group level

**Note** : If you meet the requirements above, but do not see the option, **[submit a request](https://support.zoom.com/hc/en-us/requests/new)** to Zoom Support to have this feature enabled.

I’ve seen my account type as : Video SDK.  
So my question here is , Is this account eligible for implementing transcription for the video calls ?

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [October 6, 2025, 2:05pm UTC](https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719/4 "2025-10-06T14:05:55Z")

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@anjithiruveedhi238

> [@anjithiruveedhi238](#):
>
> I’ve seen my account type as : [Video SDK](https://developers.zoom.us/docs/video-sdk).  
> So my question here is , Is this account eligible for implementing transcription for the video calls ?

Yes, please reach out to support via the link in my last response to sort everything out 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 10, 2026, 5:42am UTC](https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719/5 "2026-10-10T05:42:10Z")

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