# Video Streaming Get Hanged **URL:** \ **Category:** Web\ **Created:** [February 20, 2019, 12:36pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330 "2019-02-20T12:36:14Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![vijay](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vijay](https://devforum.zoom.us/u/vijay)\ **Post date:** [February 20, 2019, 12:36pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/1 "2019-02-20T12:36:14Z")
Hi, PlatForm : [Asp.Net](http://Asp.Net) 1. Am Loading Zoom Video into IFrame and Zoom Participant Video Streaming get Hanged when, 2. Where is the Gallery View on JS web SDK ? ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [February 20, 2019, 4:58pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/2 "2019-02-20T16:58:03Z")
Hi @vijay, Could you provide us a screenshot of when the video streaming hangs and the iframe code snippet that you’re using? Also, currently the Web SDK does not support Gallery view right now. Thanks ---
**Author:** ![vijay](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vijay](https://devforum.zoom.us/u/vijay)\ **Post date:** [February 21, 2019, 6:14am UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/3 "2019-02-21T06:14:38Z")
Thanks @michael_p.zoom , Here is my IFrame Code , iframe id=“iframeBody” runat=“server” allow=“microphone; camera” allowfullscreen=“true” webkitallowfullscreen=“true” style=“border-left: none !important; border-top: none; position: relative; height: 620px; width: 98%;”\> 1. Source of the Iframe like, [https://ourHostedDomain/index.aspx](https://ourHostedDomain/index.aspx) . In Index.aspx, Just Called your SDK. ![ZoomIssuee](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/464d20ac83a263abdd5dd309f889fa60579ba07f.jpeg) 2. Attached the Scrrenshot. In My Screenshot, Streaming hangs, When I do Maximize, FullView ie., Marked as redColor. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [February 21, 2019, 6:37pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/4 "2019-02-21T18:37:07Z")
Hi @vijay, Could you provide us which OS and browser that you are using as well as email that is associated to the account? Is this happening every time you do maximize or full view? Thanks ---
**Author:** ![vijay](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vijay](https://devforum.zoom.us/u/vijay)\ **Post date:** [February 22, 2019, 4:15am UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/5 "2019-02-22T04:15:14Z")
Hi @michael_p.zoom, This is Happening Every time . OS : Windows 7 Browser : Google Chrome[Version: 72.0.3626.109] Account : [Vijay@etransx.com](mailto:Vijay@etransx.com) Thanks. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [February 25, 2019, 6:13pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/6 "2019-02-25T18:13:00Z")
Hi @vijay Just following up, we’re still looking into the issue. Is this only happening when you use the iframe? Does the participant video freezes happen directly on the host site as well? Thanks ---
**Author:** ![vijay](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vijay](https://devforum.zoom.us/u/vijay)\ **Post date:** [February 26, 2019, 4:37am UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/7 "2019-02-26T04:37:36Z")
Thanks @michael_p.zoom, Not only IFrame. I have tried some more controls like Object data using jquery. Still Video Freezed when we adjust the window or fullView. Yes it happens in both local or hosted site. Thanks. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [February 26, 2019, 7:11am UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/8 "2019-02-26T07:11:18Z")
Hi @vijay, Since its both freezing for both local and hosted, let me report this to our Engineers to see if we can duplicate this issue and we’ll follow back with solutions for you as soon as possible. Thanks ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [March 4, 2019, 4:11pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/9 "2019-03-04T16:11:18Z")
Hi @vijay, Please update your app to version 1.3.8 from there the video freezing bug should be fixed. > **[zoom/sample-app-web](https://github.com/zoom/sample-app-web)** > > Zoom Web Client sample app. Contribute to zoom/sample-app-web development by creating an account on GitHub. Thanks ---
**Author:** ![vijay](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vijay](https://devforum.zoom.us/u/vijay)\ **Post date:** [March 4, 2019, 8:18pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/10 "2019-03-04T20:18:26Z")
Thanks @michael_p.zoom. Thats working Perfect. ---
**Author:** ![vijay](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vijay](https://devforum.zoom.us/u/vijay)\ **Post date:** [March 7, 2019, 1:32pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/11 "2019-03-07T13:32:10Z")
Hey @michael_p.zoom, Is there is any bug in recent release? Today I have Encountered, Duplicate Participants are added during the meeting. I cannot replicate always, some times it occuring. Check my screenshot. In this, Joe wilson is me(Host), After Sometime Again Joe Wilson is added as participant. ![ZoomDuplicate](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/c87402d66351f1494f1ba7173e1cb5eea7507722.png) ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [March 8, 2019, 6:18am UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/12 "2019-03-08T06:18:04Z")
Hi @vijay, At anytime did any of the participants leave the meeting, or did they show up automatically? Thanks ---
**Author:** ![vijay](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vijay](https://devforum.zoom.us/u/vijay)\ **Post date:** [March 8, 2019, 3:55pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/13 "2019-03-08T15:55:02Z")
They showed up automatically. Thanks. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [March 11, 2019, 5:14am UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/14 "2019-03-11T05:14:13Z")
Hi @vijay, I’ll report this to our Web Engineers to see if we can duplicate the error on our end. During this time, did you start and stop the with the same meeting? Also, does the duplicate participants stay in the meeting for over 5 minutes? I’m asking because usually if you end the meeting by closing the tab, the participants will still show for about 5 minutes if you start the same meeting again. Thanks ---
**Author:** ![vijay](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vijay](https://devforum.zoom.us/u/vijay)\ **Post date:** [March 12, 2019, 1:32pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/15 "2019-03-12T13:32:12Z")
Thanks @michael_p.zoom, Yes. This happens only , I stop(close the window) and start the Same meeting. No,. Duplicate participant automatically removed with in 5 Minutes. But this not supposed to be happen. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [March 14, 2019, 2:12pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/16 "2019-03-14T14:12:46Z")
Hi @vijay, Thanks for confirming. It is a bug with the way we handle participants when the meeting is closed using the x tab in the browser. Our Engineering team is aware of this and will be working on fixing this issue in the near future. Thanks ---
**Author:** ![marketplace-plugins](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@marketplace-plugins](https://devforum.zoom.us/u/marketplace-plugins)\ **Post date:** [April 23, 2020, 4:13pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/17 "2020-04-23T16:13:57Z")
is this issue resolved? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 27, 2020, 6:34pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/18 "2020-04-27T18:34:29Z")
Hey @marketplace-plugins, Can you clarify the issue you are running into? Thanks, Tommy ---
**Author:** ![aya](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aya/32/2524_2.png) [@aya](https://devforum.zoom.us/u/aya)\ **Post date:** [June 7, 2020, 11:39am UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/19 "2020-06-07T11:39:10Z")
> [@vijay](#): > > Duplicate Participants Hi @tommy is this issue (Duplicate Participants ) resolved? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 10, 2020, 8:03pm UTC](https://devforum.zoom.us/t/video-streaming-get-hanged/3330/20 "2020-06-10T20:03:51Z")
Hey @aya, We have not seen this issue in a long time. Are you experiencing it? If so, please provide screenshots and steps to reproduce. Thanks, Tommy [Next page](https://devforum.zoom.us/t/video-streaming-get-hanged/3330.md?page=2)