# Virtual Backgrounds Do Not Persist

**URL:** <https://devforum.zoom.us/t/virtual-backgrounds-do-not-persist/59100>\
**Category:** iOS\
**Created:** [October 19, 2021, 6:49pm UTC](https://devforum.zoom.us/t/virtual-backgrounds-do-not-persist/59100 "2021-10-19T18:49:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![steven.otoole](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/steven.otoole/32/24587_2.png) [@steven.otoole](https://devforum.zoom.us/u/steven.otoole)\
**Post date:** [October 19, 2021, 6:49pm UTC](https://devforum.zoom.us/t/virtual-backgrounds-do-not-persist/59100/1 "2021-10-19T18:49:42Z")

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**Description**  
On iOS, in a custom UI, setting a Virtual Background functions correctly while you stay in the same meeting. But if you leave and re-enter, or enter and return from a Breakout Room, the Virtual Background is forgotten.

Before SDK v5.7.6, this feature worked correctly.

SDK iOS v5.7.6.1080 (hotfix) failed to correct this problem.

**Which iOS Meeting SDK version?**  
This began to happen in SDK v5.7.6.

**Smartphone (please complete the following information):**

- Many different iPad models

**Additional context**  
SDK v5.7.6 broke this on all of our platforms. v5.7.6.1080 (hotfix) fixed it for Mac & Windows but we still see it on iOS (not sure about Android). The Windows v5.7.6.1080 Release Notes say: “Fixed an issue where the virtual background is not being applied in Custom UI.”

We need the same fix for iOS.

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**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\
**Post date:** [October 20, 2021, 7:24pm UTC](https://devforum.zoom.us/t/virtual-backgrounds-do-not-persist/59100/2 "2021-10-20T19:24:18Z")

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Hey @steven.otoole,

Thanks for using the dev forum!

Let me follow up with the team on this one. Stay tuned.

Thanks!  
Michael

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 20, 2021, 5:24am UTC](https://devforum.zoom.us/t/virtual-backgrounds-do-not-persist/59100/3 "2021-11-20T05:24:28Z")

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Closed on November 20, 2021, 5:24am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
