# Virtual room using zoom troubles **URL:** \ **Category:** Authentication\ **Created:** [January 21, 2023, 3:00am UTC](https://devforum.zoom.us/t/virtual-room-using-zoom-troubles/81849 "2023-01-21T03:00:06Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![mec\_facilitator](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mec\_facilitator](https://devforum.zoom.us/u/mec_facilitator)\ **Post date:** [January 21, 2023, 3:00am UTC](https://devforum.zoom.us/t/virtual-room-using-zoom-troubles/81849/1 "2023-01-21T03:00:06Z")
Hey there Zoom community, my issue is probably something fairly simple that im overlooking. The company I work for has a Learning Management System, with the ability to create virtual rooms. When trying to set up a room, it asks me for the following: - User ID, where I tried the email of my pro account, personal meeting ID, and account NO. - API KEY, I then get that from the bottom of the settings - API SECRET, I then get that from the bottom of the settings - MAX USERS, Unsure what to put in max users at the time, so I put it as 4 **But I am receiving an error telling me to make sure my account has API enabled.** **I know you guys can’t help me with my Learning Management System, but my question is whether zoom has such settings to enable API ?** I will try to reach out to my Learning Management Systems support team next, but thought I’d throw that question out there first. Thank you! ---
**Author:** ![rarev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rarev/32/38939_2.png) [@rarev](https://devforum.zoom.us/u/rarev)\ **Post date:** [January 23, 2023, 10:55pm UTC](https://devforum.zoom.us/t/virtual-room-using-zoom-troubles/81849/2 "2023-01-23T22:55:26Z")
Hi @mec_facilitator, The error is valid and it sounds like the account you’re using does not have access to use our API. I would suggest reaching out to the team or person who manages the zoom relationship. Thanks!