# Web client has stopped working when embedded in an IFRAME

**URL:** <https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061>\
**Category:** Web\
**Created:** [April 27, 2020, 1:56pm UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061 "2020-04-27T13:56:34Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![flippyhead](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/flippyhead/32/3578_2.png) [@flippyhead](https://devforum.zoom.us/u/flippyhead)\
**Post date:** [April 27, 2020, 1:56pm UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/1 "2020-04-27T13:56:34Z")

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**Description**  
We have embedded the Zoom web client in an IFRAME using this URL which suddenly this morning stopped working with no changes in how we use it.

We embed this:

`https://pathable.zoom.us/wc/92216763239/join?pwd=UktEMFpPUmZkRHJpY0NtaXZFWEVZQT09&un=UGV0ZXIgQnJvd24=`

which causes a redirect to:

`https://pathable.zoom.us/wc/92216763239/join?un=UGV0ZXIgQnJvd24=&wpk=wcpkc1012b8166d57e8536a2bce2c7e8f25b`

wich then returns a redirect to:

`http://pathable.zoom.us/wc/join/92216763239?tk=&prefer=0&track_id=&meeting_result=&jmf_code=&wpk=wcpkc1012b8166d57e8536a2bce2c7e8f25b&_x_zm_rtaid=LXinaN1kTumLYsxXYuUhYg.1587994486091.922ce1614a1948a253693db8cebbd7b5&_x_zm_rhtaid=159`

Again, this is http (NOT https), and can’t be served in a https enabled website, which is causing errors including:

> Refused to frame ‘[http://pathable.zoom.us/](http://pathable.zoom.us/)’ because it violates the following Content Security Policy directive: "default-src ‘self’

and

> Refused to frame ‘[http://pathable.zoom.us/](http://pathable.zoom.us/)’ because it violates the following Content Security Policy directive: "default-src ‘self’

This appears to be a change made by Zoom within the last 12 - 24 hours.

Please help as this change has broken our ability to embed zoom.

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**Author:** ![yagiz](https://avatars.discourse-cdn.com/v4/letter/y/c2a13f/32.png) [@yagiz](https://devforum.zoom.us/u/yagiz)\
**Post date:** [April 27, 2020, 11:14pm UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/2 "2020-04-27T23:14:06Z")

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Hi @flippyhead

Any updates?  
Thanks

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**Author:** ![flippyhead](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/flippyhead/32/3578_2.png) [@flippyhead](https://devforum.zoom.us/u/flippyhead)\
**Post date:** [April 27, 2020, 11:36pm UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/3 "2020-04-27T23:36:23Z")

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Unfortunately no. We’ve been forced to use the Web SDK suddenly as it seems to only option.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 30, 2020, 8:59pm UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/4 "2020-04-30T20:59:48Z")

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Hey @flippyhead, @yagiz,

Please use the [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web). Embedding Zoom into iFrames was never officially supported, apologies it has broken your flows.

Thanks,  
Tommy

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**Author:** ![flippyhead](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/flippyhead/32/3578_2.png) [@flippyhead](https://devforum.zoom.us/u/flippyhead)\
**Post date:** [May 1, 2020, 2:09am UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/5 "2020-05-01T02:09:19Z")

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@Tommy I really appreciate the efforts you’ve been putting in here and know you guys have been going through a lot lately. Still, the part that makes this kind of response so disheartening is on how many occasions you and others specifically advocated the use of iFrames; in this very forum.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 1, 2020, 10:20pm UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/6 "2020-05-01T22:20:32Z")

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Hey @flippyhead, thanks for your note.

True I have shared ways to use the Web Client in iFrames, however with all the updates in our product it is no longer a reliable solution so now I need to encourage to use the [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web). Apologies, and thank you for sticking with us during this tough time! 🙂

Thanks,  
Tommy

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**Author:** ![mauro](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mauro/32/6314_2.png) [@mauro](https://devforum.zoom.us/u/mauro)\
**Post date:** [May 4, 2020, 12:28am UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/7 "2020-05-04T00:28:06Z")

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hi, what is the difference between the Web SDK and the iframe solution? Is it that the Web SDK opens up the native Zoom app while the iframe stays on the web page?  
Thank you

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 6, 2020, 5:55pm UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/8 "2020-05-06T17:55:36Z")

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Hey @mauro,

The [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) is designed to be embedded into a website, where as embedding the [Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) url into an iFrame was not designed to work like that.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:05pm UTC](https://devforum.zoom.us/t/web-client-has-stopped-working-when-embedded-in-an-iframe/15061/9 "2020-08-21T21:05:31Z")

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