# Web Fully Customizable SDK

**URL:** <https://devforum.zoom.us/t/web-fully-customizable-sdk/34175>\
**Category:** Web\
**Created:** [October 24, 2020, 1:33am UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175 "2020-10-24T01:33:11Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![tom3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tom3/32/16383_2.png) [@tom3](https://devforum.zoom.us/u/tom3)\
**Post date:** [October 24, 2020, 1:33am UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/1 "2020-10-24T01:33:12Z")

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**Description**  
We see that you Zoom published a new product named “Web Fully Customizable SDK”. We need to know if the audio quality of this SDK is better than the tradional Zoom Web Sdk. As we know the quality of the Zoom Web Sdk version 1.8.1 is not good, so we need to know if this new product offers a better audio or if its the same.

Also we need to know if this new product is going to replace eventually the tradional Web SDK or both SDK will be available and supported.

Thanks

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 27, 2020, 4:29pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/2 "2020-10-27T16:29:55Z")

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Hey @tom3,

Once the Client Web SDK supports 720p, so will the Customizable SDK. 🙂 We are close to having 720p available. You can stay updated here:

> **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)**
>
> Web SDK

Both the Client Web SDK and Customizable Web SDK will be supported. The new Customizable SDK is not a replacement, it is a new SDK.

Thanks,  
Tommy

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**Author:** ![MartinLoiacono](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/martinloiacono/32/17999_2.png) [@MartinLoiacono](https://devforum.zoom.us/u/MartinLoiacono)\
**Post date:** [October 30, 2020, 1:27pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/3 "2020-10-30T13:27:56Z")

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Hello Tommy.  
Is there any estimated launching date for the new API?  
Thanks in advance!

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 2, 2020, 10:08pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/4 "2020-11-02T22:08:08Z")

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Hey @MartinLoiacono,

You can request access to the Fully Customizable SDK here:

> **[Zoom Developer Solutions](https://zoom.us/docs/en-us/fully-customizable-sdk.html)**
>
> Create custom real-time video applications built on top of Zoom’s video communications platform. Get 10,000 minutes per month at no charge, with flexible payment plans that fit your needs.

Thanks,  
Tommy

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**Author:** ![alexmayo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alexmayo/32/27289_2.png) [@alexmayo](https://devforum.zoom.us/u/alexmayo)\
**Post date:** [November 4, 2020, 11:57am UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/5 "2020-11-04T11:57:11Z")

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Unfortunately, I have done this three times now and havent heard anything back… ☹

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 6, 2020, 4:57pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/6 "2020-11-06T16:57:50Z")

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Hey @alexmayo,

Our ISV team is reviewing all the requests during the beta period. After the beta period, you will be able to use it right away. 🙂

Thanks,  
Tommy

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**Author:** ![MartinLoiacono](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/martinloiacono/32/17999_2.png) [@MartinLoiacono](https://devforum.zoom.us/u/MartinLoiacono)\
**Post date:** [November 19, 2020, 12:53pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/7 "2020-11-19T12:53:19Z")

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Hi Tommy!

I have put hands on coding but I could not figure out how to get Zoom’s InstantSDK!

**1. First try (NPM):**

npm ERR! code E404  
npm ERR! 404 Not Found - GET [https://registry.npmjs.org/@zoomus%2Finstantsdk](https://registry.npmjs.org/@zoomus%2finstantsdk) - Not found  
npm ERR! 404  
npm ERR! 404 ‘@zoomus/instantsdk@latest’ is not in the npm registry.  
npm ERR! 404 You should bug the author to publish it (or use the name yourself!)  
npm ERR! 404  
npm ERR! 404 Note that you can also install from a  
npm ERR! 404 tarball, folder, http url, or git url.

**2. Second try (CDN):**

As it says in [https://marketplace.zoom.us/docs/sdk/custom/web/build](https://marketplace.zoom.us/docs/sdk/custom/web/build) :

```auto
// Note: CDN will be available upon release
<script src="<ZOOM_CDN>">

```

Could you give some advice about where to find it?

Thanks!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 23, 2020, 6:28pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/8 "2020-11-23T18:28:38Z")

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Hey @MartinLoiacono,

Have you been approved to use it yet? Checkout this thread:

> [@When will the Fully Customizable SDK be available?](https://devforum.zoom.us/t/will-anyone-ever-get-back-to-me/36207/3):
>
> Hey @alexmayo, @carlo_m, We apologize for the wait as our ISV Team works to approve each [request](https://zoom.us/fully-customizable-sdk#zoom-form-contact-section) for the Fully Customizable SDK. EDIT: That being said, starting in January March the Fully Customizable SDK will be self service, so you will have immediate access. slight_smile Thanks, Tommy

Thanks,  
Tommy

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**Author:** ![shilpi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shilpi/32/5899_2.png) [@shilpi](https://devforum.zoom.us/u/shilpi)\
**Post date:** [November 27, 2020, 5:48am UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/9 "2020-11-27T05:48:30Z")

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Hi Team,

How much time does it take to get the access?

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**Author:** ![shilpi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shilpi/32/5899_2.png) [@shilpi](https://devforum.zoom.us/u/shilpi)\
**Post date:** [November 27, 2020, 5:51am UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/10 "2020-11-27T05:51:25Z")

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Hi @tommy ,  
I have raised the request but have not received any acknowledgement or response.

Thanks in Advance

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 15, 2020, 6:32pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/11 "2020-12-15T18:32:37Z")

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Hey @shilpi,

Checkout my post here to see when you can get access to the Fully Customizable SDK:

> [@When will the Fully Customizable SDK be available?](https://devforum.zoom.us/t/when-will-the-fully-customizable-sdk-be-available/36207/3):
>
> Hey @alexmayo, @carlo_m, We apologize for the wait as our ISV Team works to approve each [request](https://zoom.us/fully-customizable-sdk#zoom-form-contact-section) for the Fully Customizable SDK. EDIT: That being said, starting in January March the Fully Customizable SDK will be self service, so you will have immediate access. slight_smile Thanks, Tommy

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 15, 2021, 4:32am UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/12 "2021-01-15T04:32:43Z")

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 22, 2021, 6:12pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175/13 "2021-03-22T18:12:36Z")

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Hey @shilpi , @MartinLoiacono , @tom3 ,

You can now start using the Video SDK (renamed from Fully Customizable SDK).

Get started here: [https://marketplace.zoom.us/docs/sdk/video/introduction](https://marketplace.zoom.us/docs/sdk/video/introduction) 🙂

Thanks,  
Tommy