# Web SDK 1.9.9 - View options missing on all platforms

**URL:** <https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121>\
**Category:** Web\
**Created:** [October 20, 2021, 12:54pm UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121 "2021-10-20T12:54:12Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![shimrit\_folloze](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shimrit_folloze/32/32007_2.png) [@shimrit\_folloze](https://devforum.zoom.us/u/shimrit_folloze)\
**Post date:** [October 20, 2021, 12:54pm UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/1 "2021-10-20T12:54:12Z")

</div>

**Description**  
Upgrading to Zoom WEB SDK 1.9.9 using CDN. I cant see Views functionality on all browsers.

**Browser Console Error**

- Firefox 93 - getting “XML Parsing Error: not well-formed”  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/e/7eaaabf9f0d2e0396dce3717c8152b308e0281a7.png)
- Safari 15.0 - getting 404 errors on files  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/a/4a4951fb36b220846f2d27a27f2a14c91fad5430.png)
- Chrome 94.0.4606.81 - issue due to cross-origin-isolation  
I’ve followed both options on your documentation  
https://marketplace.zoom.us/docs/sdk/overview/improve-performance  
Origin Trials worked locally but is not working with our Heroku server  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/4/b45dcf33d19e754183dbf73f633da2d0d6a17073.png)

**Which Web Meeting SDK version?**  
1.9.9

**To Reproduce(If applicable)**  
Our code is almost Identical to the Sample Web SDK you provide.  
We run the server locally using node-static and landing on meeting.html directly

```auto
var static = require('node-static');
var fileServer = new static.Server('', {
  // headers: {
  // 'Origin-Trial': 'XXX'
  // }
})

require('http').createServer(function(request, response) {
  request.addListener('end', function() {
    // if (request.url.includes('meeting.html')) {
    // response.setHeader('Cross-Origin-Embedder-Policy', 'require-corp')
    // response.setHeader('Cross-Origin-Opener-Policy', 'same-origin')
    // }
    // else {
    // response.setHeader('Cross-Origin-Embedder-Policy', 'unsafe-none')
    // response.setHeader('Cross-Origin-Opener-Policy', 'unsafe-none')
    // }
    fileServer.serve(request, response)
  }).resume();
}).listen(process.env.PORT || 9999);

```

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [October 20, 2021, 5:39pm UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/2 "2021-10-20T17:39:44Z")

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Hi @shimrit_folloze ,

Happy to look into this for you. Can you please clarify that it was working on the previous version you were using? Which version was that?

Thanks!  
Gianni

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<div class="post-metadata">

**Author:** ![shimrit\_folloze](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shimrit_folloze/32/32007_2.png) [@shimrit\_folloze](https://devforum.zoom.us/u/shimrit_folloze)\
**Post date:** [October 21, 2021, 5:31am UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/3 "2021-10-21T05:31:10Z")

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Hi Gianni,

We are currently on version 1.9.0.  
we upgraded to 1.9.0 version due to the support of gallery view. so it was working at some point and now It is also disabled on that version as well (on all browsers).  
I am trying to upgrade to 1.9.9 to get this functionality back.

Thanks,

Shimrit.

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [October 21, 2021, 5:29pm UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/4 "2021-10-21T17:29:14Z")

</div>

Okay @shimrit_folloze ,

Thank you for these additional details and console errors. Can you please provide a screenshot of what you’re seeing when you try to access Views?

Gianni

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<div class="post-metadata">

**Author:** ![shimrit\_folloze](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shimrit_folloze/32/32007_2.png) [@shimrit\_folloze](https://devforum.zoom.us/u/shimrit_folloze)\
**Post date:** [October 21, 2021, 5:45pm UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/5 "2021-10-21T17:45:41Z")

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There is no “View” button at all.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/8/482fe438639470ca3cb5d73d84f2b3454e65210c.jpeg)

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [October 26, 2021, 1:48am UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/6 "2021-10-26T01:48:49Z")

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Hey @shimrit_folloze,

Thanks for following up on this. When you run the following command in the console on your Heroku server - what does it return?

```auto
typeof SharedArrayBuffer ==='function'

```

Thanks,  
Max

---

<div class="post-metadata">

**Author:** ![shimrit\_folloze](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shimrit_folloze/32/32007_2.png) [@shimrit\_folloze](https://devforum.zoom.us/u/shimrit_folloze)\
**Post date:** [October 26, 2021, 5:23am UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/7 "2021-10-26T05:23:25Z")

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Hi Max,

I’ve tested and `typeof SharedArrayBuffer ==='function'` is returning true.  
From what I was explained the issue is due to the fact we host the zoom inside an iframe.

We will try moving to 2.0 and embedding zoom in our app and hopefully it will resolve the issue.

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [October 27, 2021, 10:40pm UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/8 "2021-10-27T22:40:42Z")

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Hey @shimrit_folloze,

That’s spot on, thanks for reiterating that for me. With 2.0.1 the Component View will offer a variety of improvements. That coupled with removing the implementation from an iframe should net some really great results.

Let us know if you run into any issues.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 27, 2021, 8:41am UTC](https://devforum.zoom.us/t/web-sdk-1-9-9-view-options-missing-on-all-platforms/59121/9 "2021-11-27T08:41:28Z")

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Closed on November 27, 2021, 8:41am UTC

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