# Web SDK audio not working in mobile devices

**URL:** <https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158>\
**Category:** Web\
**Created:** [November 1, 2022, 1:50pm UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158 "2022-11-01T13:50:25Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![mp2022](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mp2022/32/39152_2.png) [@mp2022](https://devforum.zoom.us/u/mp2022)\
**Post date:** [November 1, 2022, 1:50pm UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/1 "2022-11-01T13:50:25Z")

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Hello,

I am hosting the Web SDK code on my site and accessing it from ClickFunnels using an iframe. The SDK works fine on desktop but when I join the webinar on a mobile device the audio does not work. I am able to join the webinar as usual and the video works fine, but I can’t hear the host.

**Web Meeting SDK version: 2.8.0**

**Device:**

- Device: Mi Mix 2
- OS: Android 9
- Browser: Chrome
- Browser Version : 107.0.5304.91

Thank you

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [November 2, 2022, 1:33pm UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/2 "2022-11-02T13:33:44Z")

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Hi, @mp2022,

Thank you for posting in the Zoom Developer Forum. Currently, _ **iFrames are not supported.** Zoom does not offer Developer Support to help you implement the Web SDKs in iFrames. iFrames also make Cross-Origin Isolation doubly complex. Use at your own risk._

[**iFrames are not supported Resource**](https://marketplace.zoom.us/docs/sdk/overview/websdk-gallery-view/#implementing-cross-origin-isolation)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/3/13920620881ddf2c3fb7957bbdc30c0874b46f28.png)

To that end, can you share if the same behavior persists when joining Web SDK without using an iFrame?

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<div class="post-metadata">

**Author:** ![mp2022](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mp2022/32/39152_2.png) [@mp2022](https://devforum.zoom.us/u/mp2022)\
**Post date:** [November 2, 2022, 2:58pm UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/3 "2022-11-02T14:58:01Z")

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Thank you for your prompt reply 🙂

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [November 2, 2022, 3:30pm UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/4 "2022-11-02T15:30:01Z")

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@mp2022,

You are very welcome. If you have any additional questions, please feel free to let us know.

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**Author:** ![j.schoenemeyer](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@j.schoenemeyer](https://devforum.zoom.us/u/j.schoenemeyer)\
**Post date:** [November 2, 2022, 9:55pm UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/5 "2022-11-02T21:55:23Z")

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you could check, if the audio problem is also on the example app on Github (-\> CDN client view)

> **[GitHub - zoom/meetingsdk-web-sample: Zoom Meeting SDK web sample](https://github.com/zoom/meetingsdk-web-sample)**
>
> Zoom Meeting SDK web sample. Contribute to zoom/meetingsdk-web-sample development by creating an account on GitHub.

there is a very good tutorial on youtube

[![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/5/054d5a50d5aea1cc33012ca06709ae571ed7994b.jpeg "Zoom Meeting SDK Tutorial") ](https://www.youtube.com/watch?v=fMIXcLlBwZ0)

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<div class="post-metadata">

**Author:** ![mp2022](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mp2022/32/39152_2.png) [@mp2022](https://devforum.zoom.us/u/mp2022)\
**Post date:** [November 3, 2022, 8:05am UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/6 "2022-11-03T08:05:43Z")

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Thank you very much. I will try this as well 🙂

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [November 4, 2022, 8:27pm UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/7 "2022-11-04T20:27:14Z")

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Thank you for your contribution @j.schoenemeyer!

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [November 4, 2022, 8:27pm UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/8 "2022-11-04T20:27:39Z")

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@mp2022,

Should you have any additional questions please let us know!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 5, 2022, 6:28am UTC](https://devforum.zoom.us/t/web-sdk-audio-not-working-in-mobile-devices/78158/9 "2022-12-05T06:28:21Z")

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Closed on December 5, 2022, 6:28am UTC

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