# Web SDK audio problems

**URL:** <https://devforum.zoom.us/t/web-sdk-audio-problems/4364>\
**Category:** Web\
**Created:** [May 23, 2019, 7:13pm UTC](https://devforum.zoom.us/t/web-sdk-audio-problems/4364 "2019-05-23T19:13:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![yama\_gs](https://avatars.discourse-cdn.com/v4/letter/y/9de053/32.png) [@yama\_gs](https://devforum.zoom.us/u/yama_gs)\
**Post date:** [May 23, 2019, 7:13pm UTC](https://devforum.zoom.us/t/web-sdk-audio-problems/4364/1 "2019-05-23T19:13:18Z")

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Hello, i have a problems with audio in all browser except chrome. I can’t start conversation and do not hear anything from other, but video works fine. Does it related to not supporting “Computer Audio” by this browsers?

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 23, 2019, 7:51pm UTC](https://devforum.zoom.us/t/web-sdk-audio-problems/4364/2 "2019-05-23T19:51:04Z")

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Hi @yama_gs,

Currently, our WebSDK only supports computer audio for Chrome. Please refer to our docs page[1]. Let us know if you need anything else.

1- [https://marketplace.zoom.us/docs/sdk/native-sdks/Web-Client-SDK/getting-started/prerequisites](https://marketplace.zoom.us/docs/sdk/native-sdks/Web-Client-SDK/getting-started/prerequisites)

Thanks

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:18pm UTC](https://devforum.zoom.us/t/web-sdk-audio-problems/4364/3 "2020-08-21T18:18:49Z")

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Closed on August 21, 2020, 6:18pm UTC


