# Web sdk disable modal

**URL:** <https://devforum.zoom.us/t/web-sdk-disable-modal/10423>\
**Category:** Web\
**Created:** [April 1, 2020, 6:39am UTC](https://devforum.zoom.us/t/web-sdk-disable-modal/10423 "2020-04-01T06:39:05Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![aseprmail](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aseprmail/32/1681_2.png) [@aseprmail](https://devforum.zoom.us/u/aseprmail)\
**Post date:** [April 1, 2020, 6:39am UTC](https://devforum.zoom.us/t/web-sdk-disable-modal/10423/1 "2020-04-01T06:39:05Z")

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i have already joined the meeting but why this modal is always show. i tried to disable the modal

.ReactModalPortal{  
display: block !important;  
}

but i get effect to the leave meeting confirmation modal. so i cant leave the meeting.

how to solve it?

 ![Screen Shot 2020-04-01 at 13.34.54](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/d/d0848ec3ef1027536b296f6863237939434e8619.png)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 1, 2020, 11:06pm UTC](https://devforum.zoom.us/t/web-sdk-disable-modal/10423/2 "2020-04-01T23:06:36Z")

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Hey @aseprmail,

How far into the meeting does the modal show? Can you check if there are errors in your browser console?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![aseprmail](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aseprmail/32/1681_2.png) [@aseprmail](https://devforum.zoom.us/u/aseprmail)\
**Post date:** [April 2, 2020, 6:34am UTC](https://devforum.zoom.us/t/web-sdk-disable-modal/10423/3 "2020-04-02T06:34:30Z")

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i get this error,

 ![Screen Shot 2020-04-02 at 13.33.26](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/3eeb3ced73fec25a0682c9eaaec250a415d8e63b.png)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 2, 2020, 11:22pm UTC](https://devforum.zoom.us/t/web-sdk-disable-modal/10423/4 "2020-04-02T23:22:21Z")

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Hey @aseprmail,

Can you share the code you are using to [generate your meeting signature](https://marketplace.zoom.us/docs/sdk/native-sdks/web/essential/signature)?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![aseprmail](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aseprmail/32/1681_2.png) [@aseprmail](https://devforum.zoom.us/u/aseprmail)\
**Post date:** [April 3, 2020, 2:49am UTC](https://devforum.zoom.us/t/web-sdk-disable-modal/10423/5 "2020-04-03T02:49:05Z")

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I have used that code

 ![Screen Shot 2020-04-03 at 09.47.22](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/7fa923cbbf231f62eee33f2e2916bfbbda8c9098.png)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 3, 2020, 11:54pm UTC](https://devforum.zoom.us/t/web-sdk-disable-modal/10423/6 "2020-04-03T23:54:27Z")

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Hey @asprague,

Please see the following Web SDK update if you have not already:

We are working to get the [Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) and [Zoom Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) back online. Please keep up with our status page for detailed updates: [status.zoom.us](http://status.zoom.us/)

> [@Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930):
>
> [Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930)Zoom Developer Documentation Survey Please take a few minutes to fill out the [Zoom Developer Docs survey](https://forms.gle/mHCNSZuWfsNDcyMc8) and let us know how we can assist you better with our docs. Your input will be invaluable in improving our documentation. Delayed responses by Zoom staff on developer forum due to volume of posts. Expect a reply in 24 hours on weekdays. What does this mean? During these tough times, we are seeing a massive increase in demand for our services. To …

* * *

The best workaround is to use the Zoom Desktop / Mobile app.

Just include the Zoom meeting join url (`https://zoom.us/j/meetingID`) on your site rather than showing the websdk / iframe. Clicking on the join url will open the Zoom meeting in the Zoom app.

Apologies for the inconvenience,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:17pm UTC](https://devforum.zoom.us/t/web-sdk-disable-modal/10423/7 "2020-08-21T20:17:08Z")

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