# Web SDK issue when Integrate with website **URL:** \ **Category:** Web\ **Created:** [July 29, 2020, 1:33am UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534 "2020-07-29T01:33:10Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![delltechnologies](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@delltechnologies](https://devforum.zoom.us/u/delltechnologies)\ **Post date:** [July 29, 2020, 1:33am UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/1 "2020-07-29T01:33:10Z")
**Description** I am using Web SDK version 1.7.10 to Integrate Live Webinar. I have download the sample code and manage to attendee join the meeting. But, some features like Live Polling, Attendee can’t speak (Audio not working) features are not working properly. we used chrome browser for our testing. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/632310bc0ad0c348feab12b5dfabad74baab161c.png) - But attendee can’t speak. others not able to hear audio. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/2/2cb2a3b8f588176fd3459b0ec2dda1b504b1d06f.png) Is possible to disable captcha ? **Which version?** Web SDK 1.7.10 **Additional context** Our Zoom subscription have dedicated support, Could you please guide or redirect me to engineer/developer directly to work closely to solve my issues. Thanks Mohan ---
**Author:** ![nitin1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nitin1/32/1333_2.png) [@nitin1](https://devforum.zoom.us/u/nitin1)\ **Post date:** [July 29, 2020, 5:31am UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/2 "2020-07-29T05:31:57Z")
i think zoom has limited support for webminars in websdk. Also, I dont think so there is a way to disable recaptcha. Though i must say the implementation is very bad. Often it just gets stuck. So, if anyone of you know how to disable it i will be glad to know this myself. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 30, 2020, 5:05pm UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/3 "2020-07-30T17:05:35Z")
Hey @delltechnologies, @nitin1, Fill out this form and we will disable recaptcha for you: As for webinar support, it looks like you are using firefox, here is our browser support: > **[Web - Client SDKs - Zoom Software Development Kit (Zoom SDK)](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support)** > > Zoom Web SDK > > The Web SDK enables the development of video applications powered by Zoom's core framework inside an HTML5 web client through a highly opt... Thanks, Tommy ---
**Author:** ![nitin1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nitin1/32/1333_2.png) [@nitin1](https://devforum.zoom.us/u/nitin1)\ **Post date:** [July 31, 2020, 10:45pm UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/4 "2020-07-31T22:45:27Z")
Thank you! This will be very helpful. Will this disable for all sessions on our company account? Best ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 3, 2020, 7:37pm UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/5 "2020-08-03T19:37:58Z")
Hey @nitin1, Yes it will! It has now been disabled for your account. Thanks, Tommy ---
**Author:** ![delltechnologies](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@delltechnologies](https://devforum.zoom.us/u/delltechnologies)\ **Post date:** [August 7, 2020, 9:24am UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/6 "2020-08-07T09:24:18Z")
Hi Tommy, I think still our Account No. 57440702 Captcha is not disabled as I already submitted google sheet few days back. I enforce username & email when enter to webinar > **[Video Conferencing, Web Conferencing, Webinars, Screen Sharing](https://zoom.us/wc/join/96354183774?tk=RVRrOF9huopEEyvZLqgiLD-ksFWFlTT7zAGDomeDwx4.DQIAAAAWbygqXhZaWGFaWnYxWVMyMm4taFFDaVptU2x3AAAAAAAAAAAAAAAAAAAAAAAAAAAA&uuid=WN_JKqE-jtyQIig6lRBA9PJKg&un=SGFqLk1vaGFtZWQ=&wpk=wcpk252592679073c929366a01ca27a7d400)** > > Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference... But still it prompt to enter Your Name. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/4dbc0b84b47b5dfd2d393d3950c302639b3f62ab.png) Can you advise. how to redirect / join meeting directly without enter name. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 10, 2020, 2:04am UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/7 "2020-08-10T02:04:51Z")
Hey @delltechnologies, I have just disabled for your account. Due note, starting tomorrow captcha will be disabled by default for the Web SDK: > **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)** > > Web SDK > > Tentatively scheduled for August 10th 2020 > > Enhancements > > Enhanced reCaptcha functionality to only show display after attendee enters in the me... Thanks, Tommy ---
**Author:** ![delltechnologies](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@delltechnologies](https://devforum.zoom.us/u/delltechnologies)\ **Post date:** [August 10, 2020, 8:04am UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/8 "2020-08-10T08:04:35Z")
Hi Tommy, Thanks for disabled captcha. However, I am facing a issue my participant not able to join the meeting using browser. even I enforced the username & email id for the meeting to join, the link is redirect me to enter “Your Name” screen. refer below screen grab. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/7553b3872901fe17f48580d152d1fc16968bd432.png) Even after enter name, its asking to download Zoom Client Tool. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/d/db94295ccfb6ba0013a91cd364376d11790d6b56.png) I want my participant join the meeting using browser without enter Email and Name. Below is my code. [https://zoom.us/wc/join/95839288877](https://zoom.us/wc/join/95839288877)??tk=IyeH1HmCSJvCokrC5\_ITdJgNEKXh3Al4c0jhVL84bRA.DQIAAAAWUHd-LRZFdjN1dmR0ZFJ2V3Q1OHM4NFRhRzNnAAAAAAAAAAAAAAAAAAAAAAAAAAAA&pwd=Qk9MZDdzMHNYamFtVXllOXBuZXJLQT09&prefer=1&un=aGFqLm1vaGFtZWQ=&uuid=aGFqLm1vaGFtZWRAcG1nYXNpYS5jb20= I tried this code also. \*\*[https://zoom.us/wc/95839288877/join?\*\*tk=IyeH1HmCSJvCokrC5\_ITdJgNEKXh3Al4c0jhVL84bRA.DQIAAAAWUHd-LRZFdjN1dmR0ZFJ2V3Q1OHM4NFRhRzNnAAAAAAAAAAAAAAAAAAAAAAAAAAAA&pwd=Qk9MZDdzMHNYamFtVXllOXBuZXJLQT09&prefer=1&un=aGFqLm1vaGFtZWQ=&uuid=aGFqLm1vaGFtZWRAcG1nYXNpYS5jb20=](https://zoom.us/wc/95839288877/join?**tk=IyeH1HmCSJvCokrC5_ITdJgNEKXh3Al4c0jhVL84bRA.DQIAAAAWUHd-LRZFdjN1dmR0ZFJ2V3Q1OHM4NFRhRzNnAAAAAAAAAAAAAAAAAAAAAAAAAAAA&pwd=Qk9MZDdzMHNYamFtVXllOXBuZXJLQT09&prefer=1&un=aGFqLm1vaGFtZWQ=&uuid=aGFqLm1vaGFtZWRAcG1nYXNpYS5jb20=) Is anything wrong in the above code ? Please advise ASAP. I want to settle this by today. Thanks in Advance. Ps note - I don’t want use web sdk method. I want to achieve this by direct link only. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 10, 2020, 6:06pm UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/9 "2020-08-10T18:06:40Z")
Hey @delltechnologies, For [Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) support your best bet is to reach out to [support.zoom.us](http://support.zoom.us). That being said, currently the [Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) does not support [meeting registration](https://support.zoom.us/hc/en-us/articles/211579443-Setting-up-registration-for-a-meeting). Thanks, Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 20, 2020, 6:06pm UTC](https://devforum.zoom.us/t/web-sdk-issue-when-integrate-with-website/25534/10 "2020-08-20T18:06:44Z")
Closed on August 20, 2020, 6:06pm UTC This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.