# Web sdk problem

**URL:** <https://devforum.zoom.us/t/web-sdk-problem/87558>\
**Category:** Meeting SDK\
**Created:** [April 28, 2023, 3:41pm UTC](https://devforum.zoom.us/t/web-sdk-problem/87558 "2023-04-28T15:41:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dalia.abdulmonsif](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dalia.abdulmonsif/32/35473_2.png) [@dalia.abdulmonsif](https://devforum.zoom.us/u/dalia.abdulmonsif)\
**Post date:** [April 28, 2023, 3:41pm UTC](https://devforum.zoom.us/t/web-sdk-problem/87558/1 "2023-04-28T15:41:44Z")

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### Before Creating a New Topic:

_If you’re experiencing unexpected Meeting SDK behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:_

- Zoom Developer Changelog for Dev Product Changes: [https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/](https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/)
- General Troubleshooting: [Support](https://devsupport.zoom.us/hc/en-us)
- To Submit a Ticket for Unexpected Meeting SDK Behavior: [Official Zoom Support | Help Center](https://support.zoom.us/hc/en-us)
- For General & Integrations Related Guidance: [https://community.zoom.com/](https://community.zoom.com/)

* * *

### Format Your New Topic as Follows:

**Meeting SDK Type and Version**  
_Share the Meeting SDK type and version you’re working with to give relevant context._

**Description**  
_Details on your question, workflow or the problem you’re trying to solve._

**Error?**  
_The full error message or issue you are running into, where applicable._

**Troubleshooting Routes**  
_The troubleshooting attempt types you’ve already exhausted, including testing with the appropriate sample app (found on [Zoom · GitHub](https://github.com/zoom))._

**How To Reproduce**  
_Steps to reproduce the behavior including:_  
\*1. Meeting SDK \*  
\*2. Invalid Sdkkey \*  
\*3. chrome , firefox \*

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [May 4, 2023, 1:43am UTC](https://devforum.zoom.us/t/web-sdk-problem/87558/2 "2023-05-04T01:43:15Z")

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@dalia.abdulmonsif ,

could you elaborate on the issue you are encountering?