# Web SDK Remote Control not Visible

**URL:** <https://devforum.zoom.us/t/web-sdk-remote-control-not-visible/16397>\
**Category:** Web\
**Created:** [May 6, 2020, 12:54pm UTC](https://devforum.zoom.us/t/web-sdk-remote-control-not-visible/16397 "2020-05-06T12:54:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mwauramarika](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mwauramarika/32/5754_2.png) [@mwauramarika](https://devforum.zoom.us/u/mwauramarika)\
**Post date:** [May 6, 2020, 12:54pm UTC](https://devforum.zoom.us/t/web-sdk-remote-control-not-visible/16397/1 "2020-05-06T12:54:47Z")

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I have set up the websdk from the CDN but I do not see the remote control feature.

I have enabled remote control on my account.  
I am not screen sharing.  
But I’m getting the error below.

 ![Screenshot from 2020-05-06 15-50-51](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/bd7873d54375a6323d75772adc0a56cf2c1e61c8.png)

Is there anything else I need to do? I’m using a basic account.

I checked out this posts [Remote access in iframe](https://devforum.zoom.us/t/remote-access-in-iframe/6048/6)  
[Waiting Room; resetWebclient](https://devforum.zoom.us/t/waiting-room-resetwebclient/14332/)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 12, 2020, 12:38am UTC](https://devforum.zoom.us/t/web-sdk-remote-control-not-visible/16397/2 "2020-05-12T00:38:38Z")

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Hey @mwauramarika,

Let me know if my post here about Remote Control with the Web SDK helps:

> [@Query for Web SDK Integration with Angular 7](https://devforum.zoom.us/t/query-for-web-sdk-integration-with-angular-7/5819/50):
>
> Hey @gourav, I figured it out. You can control someones screen with the Web SDK, if the person sharing their screen is using the Zoom Client (native app). Here are the combinations: Web SDK to Web SDK = Can’t control either screen Web SDK to Zoom Client App = Can control the Zoom Client App screen Zoom Client App to Web SDK = Can’t control Web SDK screen Zoom Client App to Zoom Client App = Can control either screen Thanks, Tommy

Thanks,  
Tommy

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**Author:** ![mwauramarika](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mwauramarika/32/5754_2.png) [@mwauramarika](https://devforum.zoom.us/u/mwauramarika)\
**Post date:** [May 12, 2020, 8:13am UTC](https://devforum.zoom.us/t/web-sdk-remote-control-not-visible/16397/3 "2020-05-12T08:13:51Z")

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Yes, it does. It has added clarity on how Web SDK works. Thanks

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 15, 2020, 9:06pm UTC](https://devforum.zoom.us/t/web-sdk-remote-control-not-visible/16397/4 "2020-05-15T21:06:13Z")

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You are welcome! 🙂

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:20pm UTC](https://devforum.zoom.us/t/web-sdk-remote-control-not-visible/16397/5 "2020-08-21T21:20:59Z")

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