# Web SDK version 1.7.5 is now live

**URL:** <https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466>\
**Category:** New Releases\
**Created:** [April 9, 2020, 10:36pm UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466 "2020-04-09T22:36:38Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 9, 2020, 10:36pm UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/1 "2020-04-09T22:36:38Z")

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Hello Zoom Developers,

We’ve released a new version of the Web SDK version 1.7.5.

This version comes with a small enhancement and bug fix for joining meetings via waiting room.

For full details about 1.7.5, please visit the latest [Web SDK change log page](https://marketplace.zoom.us/docs/changelog).

To get started, you can find the latest Web SDK version in the following locations:

1. NPM: [https://www.npmjs.com/package/@zoomus/websdk](https://www.npmjs.com/package/@zoomus/websdk)
2. Sample Web App repo: [https://github.com/zoom/sample-app-web](https://github.com/zoom/sample-app-web)
3. Angular Sample App repo: [https://github.com/zoom/websdk-sample-angular](https://github.com/zoom/websdk-sample-angular)

As Always  
#codeHappy

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**Author:** ![techies23](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/techies23/32/406_2.png) [@techies23](https://devforum.zoom.us/u/techies23)\
**Post date:** [April 10, 2020, 7:03am UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/2 "2020-04-10T07:03:00Z")

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Hi @michael_p.zoom

I am still getting this error **“Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.”**. It was working on my 1.7.4 update though. After the 1.7.5 it’s happening. Something you recommend i can try ?

 ![Screen Shot 2020-04-10 at 12 45 31 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/e289f3dbe04ce09d4a61e2bc3b29ad8ee8ce6aff.png)

This is where the scripts are placed. Using 1.7.5: [https://github.com/techies23/video-conference-zoom/tree/master/assets/vendor/zoom](https://github.com/techies23/video-conference-zoom/tree/master/assets/vendor/zoom)

Thanks for the update !

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 10, 2020, 7:09am UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/3 "2020-04-10T07:09:44Z")

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Hi @techies23,

A workaround would be to deactivate your accounts JWT app and reactivate it again. Let us know if this works.

 ![Screen Shot 2020-04-09 at 10.33.53 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/f6a544f1ba9e2f69d08684ca93e8fb8ef021c74a.png)

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**Author:** ![techies23](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/techies23/32/406_2.png) [@techies23](https://devforum.zoom.us/u/techies23)\
**Post date:** [April 10, 2020, 7:17am UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/4 "2020-04-10T07:17:52Z")

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Thanks for the quick reply.

Sadly not working.

I tried:

- Deactivation/Re-activating the JWT
- Regenerate the secret key and waited some time for API connection to work.
- Checked again and still the same.

Any suggestions ?

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**Author:** ![techies23](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/techies23/32/406_2.png) [@techies23](https://devforum.zoom.us/u/techies23)\
**Post date:** [April 10, 2020, 10:44am UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/5 "2020-04-10T10:44:06Z")

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Now its working !!!

**Verified:** Version 1.7.5 Working

Thanks

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 10, 2020, 4:38pm UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/6 "2020-04-10T16:38:20Z")

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@techies23 - Glad that it’s finally working, please let us know if you need anything else.

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**Author:** ![vijayk.kannan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vijayk.kannan/32/1550_2.png) [@vijayk.kannan](https://devforum.zoom.us/u/vijayk.kannan)\
**Post date:** [April 12, 2020, 11:58am UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/7 "2020-04-12T11:58:04Z")

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We have upgraded to 1.7.5 and seeing given below errors

On web we are getting this error :

Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.

On mobile SDK : we are getting This meeting ID is not valid. please check and try again

Sample meeting id : 1190874088

I tried your work around but still not worked

Why each version upgrade always causing issue please make it stable

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**Author:** ![conradwalz](https://avatars.discourse-cdn.com/v4/letter/c/dfb087/32.png) [@conradwalz](https://devforum.zoom.us/u/conradwalz)\
**Post date:** [April 12, 2020, 11:27pm UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/8 "2020-04-12T23:27:49Z")

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@michael_p.zoom We are getting the “Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.” This was working on 1.7.4 and now with 1.7.5 something has changed. Can you help?

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/5d4a11f29bec86b1633d9dee211c722372512643.png)

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**Author:** ![conradwalz](https://avatars.discourse-cdn.com/v4/letter/c/dfb087/32.png) [@conradwalz](https://devforum.zoom.us/u/conradwalz)\
**Post date:** [April 12, 2020, 11:29pm UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/9 "2020-04-12T23:29:29Z")

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@techies23 what did you do to make this work? You said at first it wasn’t working after you followed Michale’s workaround and now it is working? Can you please tell us what you did as we are still getting the same error.

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 13, 2020, 1:45am UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/10 "2020-04-13T01:45:49Z")

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@vijayk.kannan & @conradwalz - Can you DM me your Account number, Marketplace developer email & API Key/Secret?

Thanks

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**Author:** ![ramana.c](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramana.c/32/5946_2.png) [@ramana.c](https://devforum.zoom.us/u/ramana.c)\
**Post date:** [April 13, 2020, 10:38am UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/14 "2020-04-13T10:38:52Z")

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I am still getting this error “Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.” and I am using 1.7.5 SDK.

 ![image (1)](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/1/1ff58dc7246130bad15fb44feaaecdd6eaaacd6e.png)

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**Author:** ![blr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/blr/32/5079_2.png) [@blr](https://devforum.zoom.us/u/blr)\
**Post date:** [April 13, 2020, 10:55am UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/15 "2020-04-13T10:55:35Z")

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Hi, @michael_p.zoom I ak getting the following error on latest Web SDK. Could you hell me with??

 ![zoom](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/9d678d3a8aa127d46ad44bbb843c8e87c51b3686.png)

Thanks  
BLR

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 13, 2020, 4:27pm UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/16 "2020-04-13T16:27:06Z")

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Hey @blr, @ramana.c, and others,

Please submit your questions on new threads with your issue/error as the title. This makes it easier for staff and other developers to track the issues and solutions.

Thanks,  
Tommy

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 20, 2020, 4:27pm UTC](https://devforum.zoom.us/t/web-sdk-version-1-7-5-is-now-live/12466/17 "2020-04-20T16:27:06Z")

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Closed on April 20, 2020, 4:27pm UTC

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