Web SDK - Webinar error "Already has other meetings in progress."

Error showing when a registered attendee try to join in webinar using the Web SDK.

Already has other meetings in progress.

Which Web Client SDK version?
Web SDK 1.9.1

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Host start the webinar using the zoom application.
  2. Attendee try to join in webinar using the browser(Web SDK).
  3. Error shown: “Already has other meetings in progress.”

Device (please complete the following information):

  • Chrome 90.0.4430.85

Additional context

Hi, seems like this person is having the same issue (although the OP is writing in Japanese): Error: すでに他のミーティングが始まっています

Hey @bukunotesutoakaunto,

Thank you for reaching out to the Zoom Developer Forum. First, please make sure that the attendee is joining with a role of 0 in order to ensure there aren’t any conflicts with the webinar being hosted.

If that doesn’t help, please send an email to developersupport@zoom.us with a link to this thread. In that email, please include the signature that you’re using when you see this error.

I’ll use that to investigate further.


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