# Web Video SDK doesn't render or send other users' videos

**URL:** <https://devforum.zoom.us/t/web-video-sdk-doesnt-render-or-send-other-users-videos/66843>\
**Category:** Web\
**Created:** [April 1, 2022, 2:02pm UTC](https://devforum.zoom.us/t/web-video-sdk-doesnt-render-or-send-other-users-videos/66843 "2022-04-01T14:02:18Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![ryan.cho](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan.cho/32/36547_2.png) [@ryan.cho](https://devforum.zoom.us/u/ryan.cho)\
**Post date:** [April 1, 2022, 2:02pm UTC](https://devforum.zoom.us/t/web-video-sdk-doesnt-render-or-send-other-users-videos/66843/1 "2022-04-01T14:02:18Z")

</div>

**Description**  
Web Video SDK doesn’t render or send other users’ videos.  
(Works fine with 1.1.7)

**Browser Console Error**

```auto
init zoom
Home.tsx:85 start received null
Home.tsx:101 starting: 642017d2-c9b8-4525-83ad-6074fc030004
Class.tsx:111 join zoom
Class.tsx:120 joined
Class.tsx:124 starting video
Class.tsx:126 starting audio
js_media.min.js:1 https://source.zoom.us/videosdk/1.2.3/lib/video_mtsimd.min.js
js_media.min.js:1 sharing decode fileURL: https://source.zoom.us/videosdk/1.2.3/lib/sharing_mtsimd.min.js
e6c03d5c-ee3e-41c5-9a21-0d02deee122e:1 ready to start!
b8cc21c7-8143-4349-b333-13aa6d8f5483:1 ready to start!
dee4defa-4991-47ea-9e91-dc0dbd2af852:1 ready to dec video!
4cae593b-01b8-4cae-8859-da28c281f109:1 ready to dec video!
e6c03d5c-ee3e-41c5-9a21-0d02deee122e:1 JsAudioDec.js receive startMedia
e6c03d5c-ee3e-41c5-9a21-0d02deee122e:1 Open_Audio_WebSocket_Connect
b8cc21c7-8143-4349-b333-13aa6d8f5483:1 JsAudioDec.js receive startMedia
b8cc21c7-8143-4349-b333-13aa6d8f5483:1 Open_Audio_WebSocket_Connect
2ec9df86-2ace-4205-86a2-5559f5e80829:1 Open_Sharing_WebSocket_Connect
dee4defa-4991-47ea-9e91-dc0dbd2af852:1 Open_Video_WebSocket_Connect
6aa9c60f-6ece-4d28-a12c-5df3f98abe10:1 Open_Sharing_WebSocket_Connect
4cae593b-01b8-4cae-8859-da28c281f109:1 startMedia
4cae593b-01b8-4cae-8859-da28c281f109:1 getNewWorker!!!!!!!!!!!!!!
PThread.getNewWorker @ 4cae593b-01b8-4cae-8859-da28c281f109:1
spawnThread @ db476f88-a382-4b7f-b446-960aaee83230:1
_pthread_create @ db476f88-a382-4b7f-b446-960aaee83230:1
$func759 @ 00bda6a6:0x260ba
$func3011 @ 00bda6a6:0x760d2
$func3807 @ 00bda6a6:0x94c44
$func1728 @ 00bda6a6:0x3d562
$func515 @ 00bda6a6:0x14e4b
$func514 @ 00bda6a6:0x14c33
$func104 @ 00bda6a6:0xa43f
$_Video_Init @ 00bda6a6:0xb691
Module.__Video_Init @ db476f88-a382-4b7f-b446-960aaee83230:1
ccall @ db476f88-a382-4b7f-b446-960aaee83230:1
(anonymous) @ db476f88-a382-4b7f-b446-960aaee83230:1
vr @ 4cae593b-01b8-4cae-8859-da28c281f109:1
t.onmessage @ 4cae593b-01b8-4cae-8859-da28c281f109:1
4cae593b-01b8-4cae-8859-da28c281f109:1 encode asking thread
PThread.getNewWorker @ 4cae593b-01b8-4cae-8859-da28c281f109:1
spawnThread @ db476f88-a382-4b7f-b446-960aaee83230:1
_pthread_create @ db476f88-a382-4b7f-b446-960aaee83230:1
$func759 @ 00bda6a6:0x260ba
$func3011 @ 00bda6a6:0x760d2
$func3807 @ 00bda6a6:0x94c44
$func1728 @ 00bda6a6:0x3d562
$func515 @ 00bda6a6:0x14e4b
$func514 @ 00bda6a6:0x14c33
$func104 @ 00bda6a6:0xa43f
$_Video_Init @ 00bda6a6:0xb691
Module.__Video_Init @ db476f88-a382-4b7f-b446-960aaee83230:1
ccall @ db476f88-a382-4b7f-b446-960aaee83230:1
(anonymous) @ db476f88-a382-4b7f-b446-960aaee83230:1
vr @ 4cae593b-01b8-4cae-8859-da28c281f109:1
t.onmessage @ 4cae593b-01b8-4cae-8859-da28c281f109:1
4cae593b-01b8-4cae-8859-da28c281f109:1 Open_Video_WebSocket_Connect
Class.tsx:128 audio connected
dee4defa-4991-47ea-9e91-dc0dbd2af852:1 consume interval 3
4cae593b-01b8-4cae-8859-da28c281f109:1 exit thread isvb undefined
PThread.returnWorkerToPool @ 4cae593b-01b8-4cae-8859-da28c281f109:1
cleanupThread @ db476f88-a382-4b7f-b446-960aaee83230:1
__emscripten_do_pthread_join @ db476f88-a382-4b7f-b446-960aaee83230:1
_pthread_join @ db476f88-a382-4b7f-b446-960aaee83230:1
$func757 @ 00bda6a6:0x26069
$func3034 @ 00bda6a6:0x76b0c
$func3037 @ 00bda6a6:0x76bf0
$func2034 @ 00bda6a6:0x42c22
$func1729 @ 00bda6a6:0x3d675
$func539 @ 00bda6a6:0x1715e
$func519 @ 00bda6a6:0x153a6
$func111 @ 00bda6a6:0xa69b
$_Video_UnInit @ 00bda6a6:0xb77a
Module.__Video_UnInit @ db476f88-a382-4b7f-b446-960aaee83230:1
ei @ 4cae593b-01b8-4cae-8859-da28c281f109:1
(anonymous) @ 4cae593b-01b8-4cae-8859-da28c281f109:1
4cae593b-01b8-4cae-8859-da28c281f109:1 getNewWorker!!!!!!!!!!!!!!
PThread.getNewWorker @ 4cae593b-01b8-4cae-8859-da28c281f109:1
spawnThread @ db476f88-a382-4b7f-b446-960aaee83230:1
_pthread_create @ db476f88-a382-4b7f-b446-960aaee83230:1
$func759 @ 00bda6a6:0x260ba
$func3011 @ 00bda6a6:0x760d2
$func3807 @ 00bda6a6:0x94c44
$func1728 @ 00bda6a6:0x3d562
$func515 @ 00bda6a6:0x14e4b
$func514 @ 00bda6a6:0x14c33
$func104 @ 00bda6a6:0xa43f
$_Video_Init @ 00bda6a6:0xb691
ccall @ db476f88-a382-4b7f-b446-960aaee83230:1
(anonymous) @ db476f88-a382-4b7f-b446-960aaee83230:1
ei @ 4cae593b-01b8-4cae-8859-da28c281f109:1
(anonymous) @ 4cae593b-01b8-4cae-8859-da28c281f109:1
4cae593b-01b8-4cae-8859-da28c281f109:1 encode asking thread
PThread.getNewWorker @ 4cae593b-01b8-4cae-8859-da28c281f109:1
spawnThread @ db476f88-a382-4b7f-b446-960aaee83230:1
_pthread_create @ db476f88-a382-4b7f-b446-960aaee83230:1
$func759 @ 00bda6a6:0x260ba
$func3011 @ 00bda6a6:0x760d2
$func3807 @ 00bda6a6:0x94c44
$func1728 @ 00bda6a6:0x3d562
$func515 @ 00bda6a6:0x14e4b
$func514 @ 00bda6a6:0x14c33
$func104 @ 00bda6a6:0xa43f
$_Video_Init @ 00bda6a6:0xb691
ccall @ db476f88-a382-4b7f-b446-960aaee83230:1
(anonymous) @ db476f88-a382-4b7f-b446-960aaee83230:1
ei @ 4cae593b-01b8-4cae-8859-da28c281f109:1
(anonymous) @ 4cae593b-01b8-4cae-8859-da28c281f109:1
4cae593b-01b8-4cae-8859-da28c281f109:1 handle ready but predict not ok!
4cae593b-01b8-4cae-8859-da28c281f109:1 handle ready but predict not ok!
4cae593b-01b8-4cae-8859-da28c281f109:1 handle ready but predict not ok!
4cae593b-01b8-4cae-8859-da28c281f109:1 handle ready but predict not ok!
ControlPanel.tsx:175 inviting 642017d2-c9b8-4525-83ad-6074fc030004

```

**Which Web Video SDK version?**  
1.2.3

**Video SDK Code Snippets**  
Almost the same as the sample react code.

**Screenshots**  
White-out user’s video.

**Device (please complete the following information):**

- Device: MBP 15
- OS: Mac OS 12.3
- Browser: Chrome
- Browser Version: 99 ~ 100

**Additional context**  
None

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 2, 2022, 12:02am UTC](https://devforum.zoom.us/t/web-video-sdk-doesnt-render-or-send-other-users-videos/66843/2 "2022-05-02T00:02:58Z")

</div>

Closed on May 2, 2022, 12:02am UTC

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