# Web Video SDK: SDK Version Error **URL:** \ **Category:** Web\ **Tags:** video-sdk\ **Created:** [January 24, 2024, 9:19am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424 "2024-01-24T09:19:16Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![shi88.andy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shi88.andy/32/55545_2.png) [@shi88.andy](https://devforum.zoom.us/u/shi88.andy)\ **Post date:** [January 24, 2024, 9:19am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/1 "2024-01-24T09:19:16Z")
Today we keep getting this error randomly when joining call ```auto type: "JOIN_MEETING_FAILED", reason: "The current sdk version is no longer supported, please upgrade to the latest version." errorCode: 1000 ``` But we’re already using current latest video web sdk version: 1.10.5 ---
**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\ **Post date:** [January 24, 2024, 9:52am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/2 "2024-01-24T09:52:43Z")
Hey @shi88.andy Thanks for your feedback. Could you share the information from the ‘Network’ tab in the browser’s devtool when an error occurs again? Filter by ‘ws’, and look for the WebSocket connections starting with a number. Could you share the host domain marked in the screenshot? ![Screenshot2024_01_24_174835](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/8/b81a08a76b58e563643f125502b092e1c7229b6f.jpeg) Thanks Vic ---
**Author:** ![tgfjt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tgfjt/32/55964_2.png) [@tgfjt](https://devforum.zoom.us/u/tgfjt)\ **Post date:** [January 26, 2024, 12:46am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/3 "2024-01-26T00:46:27Z")
@vic.yang Hello! I am currently facing the exact same error case as well. Could you please take a look at it? The Host Domains for the WebSocket I am referencing are as follows: (I can’t embed media) - `wss://zoomap134224163108rwg.cloud.zoom.us/instantsdk/91313347948` - `wss://zoomap13422416029rwg.cloud.zoom.us/instantsdk/97171266080` - `wss://zoomap134224163134rwg.cloud.zoom.us/instantsdk/99193790022` - `wss://zoomap13422416031rwg.cloud.zoom.us/instantsdk/91800094232` ---
**Author:** ![shi88.andy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shi88.andy/32/55545_2.png) [@shi88.andy](https://devforum.zoom.us/u/shi88.andy)\ **Post date:** [January 26, 2024, 12:52am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/4 "2024-01-26T00:52:04Z")
@vic.yang here we got it today on - wss://zoomsg134224148185rwg.cloud.zoom.us/instantsdk/98688384530 ---
**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\ **Post date:** [January 26, 2024, 1:21am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/5 "2024-01-26T01:21:02Z")
Hey @tgfjt @shi88.andy Thanks for sharing the error cases, we are working on the fix. Thanks Vic ---
**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\ **Post date:** [January 26, 2024, 2:41am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/6 "2024-01-26T02:41:26Z")
Hey @shi88.andy @tgfjt Can you share the har file from the network panel when the issue occurs? You can download it from this location in the network panel. ![Screenshot2024_01_26_103828](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/4/8466cc7982c8947e2aff28fe09accea4c5faa53f.jpeg) Alternatively, you can filter the WebSocket connections for the “dn2” keyword and share a screenshot of the **Messages** tab with us. ![Screenshot2024_01_26_104023](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/6/e69c8ba52298a9a81f1d4b067257c0e6fb315f29.jpeg) Thanks Vic ---
**Author:** ![tgfjt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tgfjt/32/55964_2.png) [@tgfjt](https://devforum.zoom.us/u/tgfjt)\ **Post date:** [January 26, 2024, 4:37am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/7 "2024-01-26T04:37:38Z")
@vic.yang Thanks! This is dn2 messages: ```auto {"body":{"add":null,"remove":null,"update":[{"caps":1319805,"id":16778240,"muted":true}]},"evt":7937,"seq":106} ``` Additionally, this is a HAR file that has been filtered specifically for “zoom” data. (I apologize, but due to confidentiality reasons, I am unable to provide the entire file.) [filtered HAR JSON / Gist](https://gist.github.com/tgfjt/c4feeff4cf250db0043fcb0506fab6fd) ---
**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\ **Post date:** [January 26, 2024, 6:12am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/8 "2024-01-26T06:12:38Z")
Hey @tgfjt From the data that you provided, it seems that the connection with the server is fine this time. Could you provide more details about the specific issue you are facing? Thanks Vic ---
**Author:** ![tgfjt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tgfjt/32/55964_2.png) [@tgfjt](https://devforum.zoom.us/u/tgfjt)\ **Post date:** [January 29, 2024, 1:22am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/9 "2024-01-29T01:22:42Z")
@vic.yang Thank you for your reply! In the case I’m encountering, the status initially becomes “Connected,” but then quickly changes to “Closed.” I can confirm that I am added during the “user-added” event. However, this addition event occurs repeatedly, followed by a change to “Closed” status. Then, an error message stating “The current sdk version is no longer supported, please upgrade to the latest version” is displayed, along with an “Invalid Parameter” error. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [February 28, 2024, 11:23am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424/10 "2024-02-28T11:23:38Z")
Closed on February 28, 2024, 11:23am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.