# WebCodecs Chrome 92 **URL:** \ **Category:** Web\ **Created:** [July 16, 2021, 4:36pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296 "2021-07-16T16:36:56Z")\ **Posts on this page:** 17\ **Page:** 2
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [August 13, 2021, 4:20am UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/21 "2021-08-13T04:20:45Z")
Hi Your request ([#11836699](https://support.zoom.us/hc/requests/11836699)) has been received, and is being reviewed by our support staff. Regards Atul ---
**Author:** ![Anusha](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/anusha/32/17909_2.png) [@Anusha](https://devforum.zoom.us/u/Anusha)\ **Post date:** [August 13, 2021, 12:41pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/22 "2021-08-13T12:41:29Z")
Hi @helloparent Were you able to fit the issue ( Gallery View is no longer available ) ? If yes, could you please tell us how you have achieved. We are also having the similar issue where this solution doesn’t work for us [https://marketplace.zoom.us/docs/sdk/native-sdks/web/advanced/web-isolation](https://marketplace.zoom.us/docs/sdk/native-sdks/web/advanced/web-isolation). Thanks. ---
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [August 13, 2021, 12:49pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/23 "2021-08-13T12:49:05Z")
Hi Anusha This issue is not yet resolved for us. We are waiting for Zoom team to schedule a meeting with us to resolve the same. Regards Atul ---
**Author:** ![Anusha](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/anusha/32/17909_2.png) [@Anusha](https://devforum.zoom.us/u/Anusha)\ **Post date:** [August 13, 2021, 1:05pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/24 "2021-08-13T13:05:18Z")
Thanks for the quick reply @helloparent Please let us know if you are able to fix it. ---
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [August 16, 2021, 4:33am UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/25 "2021-08-16T04:33:58Z")
Hi @MaxM We are getting this error only in the console. ![WhatsApp Image 2021-08-16 at 9.32.24 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/0/00dbbfa7934720635b06410754dc24ad94e66d74.jpeg) ---
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [August 16, 2021, 4:49pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/26 "2021-08-16T16:49:19Z")
@MaxM This is a high priority issue since it makes the Web SDK unusable but we are still waiting for any concrete support from Zoom even after 3 weeks of raising this issue. Is there no one in the Zoom India team that can help us resolve this issue. We keep on waiting for a response from Zoom which comes at post midnight for us and any revert happens after 24 hours only. This is very sad support! Regards Atul ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [August 17, 2021, 11:45pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/27 "2021-08-17T23:45:51Z")
Hey @helloparent, My apologies for the delayed resolution here, I see your ticket now and sent a message to schedule a meeting. Please share the steps to reproduce the most recent error you shared in our ticket. Thanks, Max ---
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [August 19, 2021, 10:07am UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/28 "2021-08-19T10:07:56Z")
Hi @MaxM I have scheduled a meeting for tomorrow in your calendar. Please follow the steps below: 1. Login into the system [REDACTED] 2. On top left, there is option called Online Classes. Please click on Schedule Class and Schedule a Class. You can choose the class as 12th Standard while scheduling a class. 3. Once you return to the home screen, please click on Start Class. (Pls do not use Start Class in app) This will start the class and we can see how it is behaving. Hope this helps. Regards Atul ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [August 23, 2021, 11:19pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/29 "2021-08-23T23:19:07Z")
Hey @helloparent, Thanks for meeting with me. I’m still investigating this and have followed up with you in our ticket. Thanks, Max ---
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [August 25, 2021, 12:16pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/30 "2021-08-25T12:16:04Z")
Hi @MaxM There does not seem to be any urgency to resolve this issue. The teachers have started taking classes on other platforms and we are still nowhere in resolving this issue. Can we find some way to expedite the resolution? This is hurting our reputation in a big way. Regards Atul ---
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [August 26, 2021, 4:22am UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/31 "2021-08-26T04:22:26Z")
This is a reminder to help us resolve this issue. We are sitting at 4th week with no resolution. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [August 26, 2021, 10:03pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/32 "2021-08-26T22:03:31Z")
Hey @helloparent, I’m continuing to follow up with you in our ticket to determine the cause of the issues you’re encountering. Recently during my testing I was able to reproduce a similar issue. I’ve since provided some next steps for testing in our ticket - let me know what you find. I look forward to getting this resolved! Thanks, Max ---
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [September 14, 2021, 4:29am UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/33 "2021-09-14T04:29:27Z")
**Please suggest an alternate way to expedite this support. Its 2 months and we are nowhere near the solutions. The teachers and parents are now frustrated with this entire thing. The support on email and thread is simply not working.** ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [September 15, 2021, 12:56pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/34 "2021-09-15T12:56:16Z")
Hi @helloparent, Have you tried using SharedArrayBuffers origin trial in your application? We still haven’t been able to successfully implement Web Isolation on our app so for the meantime, we are using the SharedArrayBuffers origin trial to be able to use the app. Regards, Lara ---
**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\ **Post date:** [September 16, 2021, 5:25am UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/35 "2021-09-16T05:25:24Z")
Hi @lfrancia , yes we have tried that but its still not working. Its a react Js based system. Is it working for you? ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [September 17, 2021, 10:41pm UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/36 "2021-09-17T22:41:15Z")
@helloparent I followed up with you in our ticket, let me know if that’s helpful. For reference, it seems to be related to the following topic: > [@Web SDK with WebCodecs on 1.9.8 not showing user/participant video](https://devforum.zoom.us/t/web-sdk-with-webcodecs-on-1-9-8-not-showing-user-participant-video/57055/8): > > @User53 glad I’m not the only one experiencing this. Is your implementation fairly standard? @gianni.zoom Apologies for the tone of my last comment, not particularly friendly or constructive of me. Not that it’s any excuse but it was ‘one of those days’. Currently we’ve disabled the WebCodecs on our site to get around this issue, however there is the delay in seeing self/participant video from before. Does the preview panel (before joining) use a different API? I wonder why that worked when in… Thanks, Max ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [October 18, 2021, 8:41am UTC](https://devforum.zoom.us/t/webcodecs-chrome-92/54296/37 "2021-10-18T08:41:56Z")
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