# Webhook app firing multiple times

**URL:** <https://devforum.zoom.us/t/webhook-app-firing-multiple-times/53314>\
**Category:** API and Webhooks\
**Created:** [June 29, 2021, 7:25am UTC](https://devforum.zoom.us/t/webhook-app-firing-multiple-times/53314 "2021-06-29T07:25:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dmccevents01](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dmccevents01/32/28715_2.png) [@dmccevents01](https://devforum.zoom.us/u/dmccevents01)\
**Post date:** [June 29, 2021, 7:25am UTC](https://devforum.zoom.us/t/webhook-app-firing-multiple-times/53314/1 "2021-06-29T07:25:35Z")

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Hello,

Can you please help to investigate the issue why is our “webhook only” app firing several times for the same webinar registrants.  
App name - Zoom new regs to Salesforce  
Event type - webinar.registration\_created

Thank you!

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [June 30, 2021, 3:40pm UTC](https://devforum.zoom.us/t/webhook-app-firing-multiple-times/53314/2 "2021-06-30T15:40:33Z")

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Hey @dmccevents01,

Thanks for reaching out about this, and happy to help.

As a first step, can I kindly ask if you have more than 1 app under your account, can you double check that you haven’t subscribed to the same event under any of your other apps?

A few other things to check as well:

- Were the registrants created more than once? (e.g., more than 1 request to create the same registrant)
- Do you have more than 1 app associated with your endpoint?

Let me know when you have a chance! Thanks,  
Will

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**Author:** ![dmccevents01](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dmccevents01/32/28715_2.png) [@dmccevents01](https://devforum.zoom.us/u/dmccevents01)\
**Post date:** [July 9, 2021, 7:06am UTC](https://devforum.zoom.us/t/webhook-app-firing-multiple-times/53314/3 "2021-07-09T07:06:58Z")

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Hi @will.zoom

1. Yes, we have only one created app under our account.
2. I’ve checked the webinar reports and I do not see the duplicate registrations.

Thank you for your help!

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [July 11, 2021, 5:26pm UTC](https://devforum.zoom.us/t/webhook-app-firing-multiple-times/53314/4 "2021-07-11T17:26:23Z")

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Hi @dmccevents01,

Thank you for confirming. As a next step, can you please share an example of these duplicate payloads you’re receiving? You can share these directly with us at [developersupport@zoom.us](mailto:developersupport@zoom.us). Please also share your app’s Client ID.

This will help us to take a closer look—thanks!  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 11, 2021, 3:26am UTC](https://devforum.zoom.us/t/webhook-app-firing-multiple-times/53314/5 "2021-08-11T03:26:44Z")

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Closed on August 11, 2021, 3:26am UTC

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