# Webhook Callee Missed, doesnt including call queues

**URL:** <https://devforum.zoom.us/t/webhook-callee-missed-doesnt-including-call-queues/95150>\
**Category:** Phone\
**Tags:** webhooks, video-sdk\
**Created:** [September 14, 2023, 11:24pm UTC](https://devforum.zoom.us/t/webhook-callee-missed-doesnt-including-call-queues/95150 "2023-09-14T23:24:26Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [September 19, 2023, 8:41pm UTC](https://devforum.zoom.us/t/webhook-callee-missed-doesnt-including-call-queues/95150/2 "2023-09-19T20:41:27Z")

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Hi @kencds ,

Another user reported this as well.

> [@Can not receive recording\_completed when using Call Queue and voicemail\_received when using Call Queue, Shared Line](https://devforum.zoom.us/t/can-not-receive-recording-completed-when-using-call-queue-and-voicemail-received-when-using-call-queue-shared-line/94405):
>
> Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Subscribed webhook events: phone.recording\_completed phone.voicemail\_received Description In our App, I can receive these webhooks which I wrote above when I use my own assigned phone number. But I can not receive when situations below. recording\_completed When using Call Queue, I have never received. voicemail\_received When using Call Queue, Shared Line, I have never received. What I confirmed I have alr…

May be a bug. Can you please message me your client id, developer email associated with the app, and call log ids from within the past 7 days so I can escalate the inquiry via our back end services?

Thanks!

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_[View the full topic](https://devforum.zoom.us/t/webhook-callee-missed-doesnt-including-call-queues/95150)._