# Webhook configuration missing

**URL:** <https://devforum.zoom.us/t/webhook-configuration-missing/63934>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [February 7, 2022, 9:12pm UTC](https://devforum.zoom.us/t/webhook-configuration-missing/63934 "2022-02-07T21:12:26Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jwhitman\_galileo\_io](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jwhitman_galileo_io/32/34907_2.png) [@jwhitman\_galileo\_io](https://devforum.zoom.us/u/jwhitman_galileo_io)\
**Post date:** [February 7, 2022, 9:12pm UTC](https://devforum.zoom.us/t/webhook-configuration-missing/63934/1 "2022-02-07T21:12:26Z")

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## Using this template helps us debug your issues more effectively 🙂

**Description**  
I opened _case 13330084_ which has some more details, but was directed to this forum for help.

We’re trying to find the configuration for some webhook events for meetings we’re receiving in an account (DM me or see _case 13330084_ for the account ID if it’s relevant). When I go to Manage Apps in the App Marketplace we have a _Galileo Staging_ JWT app; however, there aren’t any webhooks enabled there (I followed the steps in this guide [https://marketplace.zoom.us/docs/guides/build/jwt-app#features](https://marketplace.zoom.us/docs/guides/build/jwt-app#features)). It seems like I have a role with the _Zoom for developers_ permission as described here [https://marketplace.zoom.us/docs/sdk/native-sdks/developer-accounts/#:~:text=To%20use%20the%20Developer%20Portal,to%20“Zoom%20for%20developers”.](https://marketplace.zoom.us/docs/sdk/native-sdks/developer-accounts/#:~:text=To%20use%20the%20Developer%20Portal,to%20%E2%80%9CZoom%20for%20developers%E2%80%9D.), and should be able to add new events to our _Galileo Staging_ app. Do you know where I can find and configure webhook events on our account?

**Error**  
No error messages, just that we’re receiving webhook events and I can’t see where they’re configured.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
I can see a JWT app that lacks any webhook config; however, perhaps there’s another hidden one that has the config?

**Which Endpoint/s?**  
We have a staging endpoint that’s receiving `meeting.started` and `meeting.ended` events, and a production endpoint that’s receiving `meeting.started`, `meeting.ended`, `meeting.participant_joined`, `meeting.participant_left` and `meeting.participant_jbh_joined`. Please DM me for the specific endpoints if it matters or see _case 13330084_.

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body
2. See error

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Add any other context about the problem here.

Thanks!  
John

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 22, 2022, 12:53pm UTC](https://devforum.zoom.us/t/webhook-configuration-missing/63934/2 "2022-04-22T12:53:12Z")

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Hello, @jwhitman_galileo_io,

Thank you for posting and I am happy to help. I should clarify that only Webhook-Only app types will be logged. Webhooks associated with a JWT app are not shown in the webhook logs at this time. For Webhook logs, you will want to create a Webhook-only App. See the help documentation on this below:

> **[Create a Webhook-only App](https://marketplace.zoom.us/docs/guides/build/webhook-only-app/)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

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**Author:** ![jwhitman\_galileo\_io](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jwhitman_galileo_io/32/34907_2.png) [@jwhitman\_galileo\_io](https://devforum.zoom.us/u/jwhitman_galileo_io)\
**Post date:** [April 22, 2022, 6:30pm UTC](https://devforum.zoom.us/t/webhook-configuration-missing/63934/3 "2022-04-22T18:30:35Z")

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Thanks Donte – I should’ve left an update on the above ticket. We eventually figured this out:

- A former employee had configured the webhooks on their user with a _Webhook Only_ app
- _Webhook Only_ apps don’t show up in the default view of your account’s apps in the App Marketplace, unless you created the app with your user.
- _Webhook Only_ apps also seem like they’re only modifiable by the user who created them.
- Finally, we were able to make the changes we needed by recovering the former employee’s credentials, logging into the Zoom admin dash as them, and updating their app.

It would be awesome if _Webhook Only_ apps were modifiable by all admins within an account. I believe this is the case for JWT apps, and we’ll probably end up disabling the _Webhook Only_ app, and enabling webhooks on our JWT app.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [May 9, 2022, 3:40pm UTC](https://devforum.zoom.us/t/webhook-configuration-missing/63934/4 "2022-05-09T15:40:06Z")

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@jwhitman_galileo_io,

Glad to hear the issue is resolved and thank you so much for sharing the update with us. This information is very helpful and will benefit the community greatly.

Best Regards,  
Donte

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**Author:** ![umairahmed.ku](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/umairahmed.ku/32/40219_2.png) [@umairahmed.ku](https://devforum.zoom.us/u/umairahmed.ku)\
**Post date:** [August 5, 2022, 3:09pm UTC](https://devforum.zoom.us/t/webhook-configuration-missing/63934/5 "2022-08-05T15:09:10Z")

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Thank you so much for sharing the update with us[.](https://coupongrabber.org)

Best Regards,

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [October 17, 2022, 12:11pm UTC](https://devforum.zoom.us/t/webhook-configuration-missing/63934/6 "2022-10-17T12:11:59Z")

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@umairahmed.ku ,

Welcome to the Developer Forum! We are happy to have you here!

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [October 17, 2022, 12:12pm UTC](https://devforum.zoom.us/t/webhook-configuration-missing/63934/7 "2022-10-17T12:12:08Z")

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Closed on October 17, 2022, 12:12pm UTC


