# Webhook doesn't get sent for all events

**URL:** <https://devforum.zoom.us/t/webhook-doesnt-get-sent-for-all-events/125544>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [January 29, 2025, 5:10pm UTC](https://devforum.zoom.us/t/webhook-doesnt-get-sent-for-all-events/125544 "2025-01-29T17:10:07Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Abdulrahman](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abdulrahman/32/55178_2.png) [@Abdulrahman](https://devforum.zoom.us/u/Abdulrahman)\
**Post date:** [January 29, 2025, 5:10pm UTC](https://devforum.zoom.us/t/webhook-doesnt-get-sent-for-all-events/125544/1 "2025-01-29T17:10:08Z")

</div>

POST  
meeting.participant\_admitted

**Description**  
I have an event subscription to the user-admitted webhook. The issue is in the logs, it doesn’t get sent for all users when admitted—only a part of them. I don’t think there are limits on webhooks, and many of the users admitted get sent as expected. Some just never get sent to begin with. I’m sure of this from the webhook logs on Zoom itself.

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [January 29, 2025, 7:30pm UTC](https://devforum.zoom.us/t/webhook-doesnt-get-sent-for-all-events/125544/2 "2025-01-29T19:30:42Z")

</div>

Hi @Abdulrahman ,

Can you confirm the following?

- Your **Event Notification Endpoint URL** is publicly accessible and not behind a Firewall / VPN, or you have an allow list with the following [Zoom Webhook IP addresses](https://developers.zoom.us/docs/api/rest/webhook-reference/#ip-addresses). **NOTE:** **Zoom recommends that you [verify webhook events](https://developers.zoom.us/docs/api/rest/webhook-reference/#verify-webhook-events) instead of adding these IP addresses to an allow list.**

And can also check the following resource: [Resolving webhook delays - Zoom Developers](https://developers.zoom.us/blog/webhook-delays/)

If neither is the root cause, we can escalate further.

---

<div class="post-metadata">

**Author:** ![Abdulrahman](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abdulrahman/32/55178_2.png) [@Abdulrahman](https://devforum.zoom.us/u/Abdulrahman)\
**Post date:** [January 29, 2025, 8:20pm UTC](https://devforum.zoom.us/t/webhook-doesnt-get-sent-for-all-events/125544/4 "2025-01-29T20:20:56Z")

</div>

There are no firewalls, the webhook does send many requests that are successfully received. The issue lies with those that aren’t sent from zoom to begin with.

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [February 13, 2025, 5:55pm UTC](https://devforum.zoom.us/t/webhook-doesnt-get-sent-for-all-events/125544/5 "2025-02-13T17:55:30Z")

</div>

Okay @Abdulrahman please check your email for your ticket TS1669515 and watch for a response from a support member who will further look into the reason for this behavior.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 17, 2026, 9:32am UTC](https://devforum.zoom.us/t/webhook-doesnt-get-sent-for-all-events/125544/6 "2026-02-17T09:32:13Z")

</div>

Closed on February 17, 2026, 9:32am UTC

This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.