# Webhook Enabled App with Webhook logs POST to Event Notification Endpoint URL Issue

**URL:** <https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916>\
**Category:** API and Webhooks\
**Created:** [March 17, 2021, 9:51pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916 "2021-03-17T21:51:00Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![cherubchum](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cherubchum/32/24692_2.png) [@cherubchum](https://devforum.zoom.us/u/cherubchum)\
**Post date:** [March 17, 2021, 9:51pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/1 "2021-03-17T21:51:00Z")

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## Event Notification Endpoint URL not receiving Webhook logs

I have Created a WebHook App that has Event Notifications enabled and the app is Activated.  
When i login to my Zoom account i can see the triggers for notification in my Dashboard → Call Logs (Webhook Logs tab). All with status 200.

The issue is that i do not receive anything POSTed on the **Event Notification Endpoint URL**

When does zoom send the data to the Endpoint URL ? I have Logged the $\_REQUEST to handle any GET/POST on the notification URL page but it does not log anything.

What am i missing here ?

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 18, 2021, 1:11pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/2 "2021-03-18T13:11:11Z")

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Hey @cherubchum,

Thanks for reaching out about this. As a first step, can you confirm that your event notification endpoint is publicly accessible and is prepared to return a 200OK response upon receiving payloads? If not, our webhooks can fail silently.

Additionally, which webhook(s) are you testing with? These should be triggered near immediately.

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![cherubchum](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cherubchum/32/24692_2.png) [@cherubchum](https://devforum.zoom.us/u/cherubchum)\
**Post date:** [March 18, 2021, 6:35pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/3 "2021-03-18T18:35:12Z")

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Hello Will  
Yes the End Point is publicly accessible and it returns 200 Response, Does it need to be 200OK or just 200 ?  
I see the logs in the App itself. While i have logged anything sent at Public Endpoint, i do not see any data.

 ![Screenshot 2021-03-18 at 11.32.52 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/3/23af4acf3ae174a3d8e41b1fa2e168b9156a98e5.png)

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 19, 2021, 3:52pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/4 "2021-03-19T15:52:05Z")

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Hi @cherubchum,

Thanks for confirming. A 200 response should be OK. As a next step, can I kindly ask that you email us the following details at [developersupport@zoom.us](mailto:developersupport@zoom.us) so that we can further investigate?

- Email address associated with the app you’ve subscribed to webhook events under
- The URL you’ve provided as the notification url for receiving events

Thanks!  
Will

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<div class="post-metadata">

**Author:** ![cherubchum](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cherubchum/32/24692_2.png) [@cherubchum](https://devforum.zoom.us/u/cherubchum)\
**Post date:** [March 19, 2021, 5:09pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/5 "2021-03-19T17:09:19Z")

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I have sent the details requested. Please check.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 19, 2021, 9:20pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/6 "2021-03-19T21:20:49Z")

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Thanks, @cherubchum! Confirming I’ve received your email and will continue the conversation there. 🙂

Best,  
Will

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<div class="post-metadata">

**Author:** ![cherubchum](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cherubchum/32/24692_2.png) [@cherubchum](https://devforum.zoom.us/u/cherubchum)\
**Post date:** [March 19, 2021, 10:25pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/7 "2021-03-19T22:25:11Z")

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I think the issue was how the data was logged. i have now used following method to log any incoming payloads and it does print the data sent by zoom event notification.

```
 if($json = json_decode(file_get_contents("php://input"), true)) {
     print_r($json);
      $data = $json;
  } else {
      print_r($_POST);
      $data = $_POST;
  }

```

Thank you will for your help.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 22, 2021, 3:48pm UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/8 "2021-03-22T15:48:48Z")

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Ah, I see. Thanks for sharing the solution @cherubchum!

Best,  
Will

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 22, 2021, 1:49am UTC](https://devforum.zoom.us/t/webhook-enabled-app-with-webhook-logs-post-to-event-notification-endpoint-url-issue/45916/9 "2021-04-22T01:49:26Z")

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Closed on April 22, 2021, 1:49am UTC

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