# Webhook Endpoint suddenly changed and not working

**URL:** <https://devforum.zoom.us/t/webhook-endpoint-suddenly-changed-and-not-working/96955>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [October 18, 2023, 5:54am UTC](https://devforum.zoom.us/t/webhook-endpoint-suddenly-changed-and-not-working/96955 "2023-10-18T05:54:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ak9595](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@ak9595](https://devforum.zoom.us/u/ak9595)\
**Post date:** [October 18, 2023, 5:54am UTC](https://devforum.zoom.us/t/webhook-endpoint-suddenly-changed-and-not-working/96955/1 "2023-10-18T05:54:51Z")

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Hello  
I’ve been using Incoming webhook to send messages to a certain chat room channel.

Today, I created a new connection in my new chat room typing [/inc connect mychanneltname] and I got the message including the endpoint and token as usual.

The endpoint created includes the url like this  
A : “integrations[dot]zoom[dot]us/chat/webhooks/incomingwebhook/{HereMyEndpointID}”

this doesn’t work. I got “500 INTERNAL\_SERVER\_ERROR”

The endpoint I currently use in different channel is working find and it includes

B : “//inbots[dot]zoom[dot]us/incoming/hook/{HereMyEndpointID}”  
＊I removed the first https part intentionally

As you see the url is different.

I manually changed the first part of A to “[inbots.zoom.us/incoming/hook](http://inbots.zoom.us/incoming/hook)” instead of “[integrations.zoom.us/chat/webhooks/incomingwebhook](http://integrations.zoom.us/chat/webhooks/incomingwebhook)”  
and it worked perfectly.

Which one is the correct endpoint?? how come I received the not working endpoint info from Webhook App?  
Please let us know the correct way to get an endpoint.

Thank you  
A.K

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [October 31, 2023, 8:56pm UTC](https://devforum.zoom.us/t/webhook-endpoint-suddenly-changed-and-not-working/96955/2 "2023-10-31T20:56:50Z")

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Hi @ak9595  
Thanks for reaching out to us.  
have you been able to troubleshoot this on your end or are you still having issues receiving webhook events?

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**Author:** ![ak9595](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@ak9595](https://devforum.zoom.us/u/ak9595)\
**Post date:** [November 10, 2023, 2:54am UTC](https://devforum.zoom.us/t/webhook-endpoint-suddenly-changed-and-not-working/96955/3 "2023-11-10T02:54:36Z")

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Hi  
Thanks for your reply.

I manually changed the first part of A to “[inbots.zoom.us/incoming/hook](http://inbots.zoom.us/incoming/hook)” instead of “[[integrations.zoom.us/chat/webhooks/incomingwebhook](http://integrations.zoom.us/chat/webhooks/incomingwebhook) ]

this is working OK so I keep using the one I manually changed.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 13, 2023, 2:26pm UTC](https://devforum.zoom.us/t/webhook-endpoint-suddenly-changed-and-not-working/96955/4 "2023-11-13T14:26:17Z")

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Thanks for the update @ak9595  
Let us know if there is anything we could do for you moving forward  
Cheers,  
Elisa

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 14, 2023, 2:27pm UTC](https://devforum.zoom.us/t/webhook-endpoint-suddenly-changed-and-not-working/96955/5 "2023-11-14T14:27:07Z")

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Closed on November 14, 2023, 2:27pm UTC

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