# Webhook error for few requests

**URL:** <https://devforum.zoom.us/t/webhook-error-for-few-requests/97630>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [October 31, 2023, 4:26pm UTC](https://devforum.zoom.us/t/webhook-error-for-few-requests/97630 "2023-10-31T16:26:12Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ariz.khan](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@ariz.khan](https://devforum.zoom.us/u/ariz.khan)\
**Post date:** [October 31, 2023, 4:26pm UTC](https://devforum.zoom.us/t/webhook-error-for-few-requests/97630/1 "2023-10-31T16:26:12Z")

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### Format Your New Topic as Follows:

**API Endpoint(s) and/or Zoom API Event(s)**  
_Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context._

**Description**  
_Details on your question, workflow or the problem you’re trying to solve._  
Webhook throws error for few requests

**Error?**  
_The full error message or issue you are running into, where applicable._

“responseData”: “3,000 milliseconds timeout on connection http-outgoing-8037578 [ACTIVE]”,

**How To Reproduce**  
This is intermittent most of the request are successful.

_Steps to reproduce the behavior:_  
_1. Request URL / Headers **(without credentials or sensitive info like emails, uuid, etc.)** / Body_  
NA  
_2. Authentication method or app type_  
“secret token and verification token”

_3. Any errors_  
“responseData”: “3,000 milliseconds timeout on connection http-outgoing-8037578 [ACTIVE]”,

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [October 31, 2023, 8:51pm UTC](https://devforum.zoom.us/t/webhook-error-for-few-requests/97630/2 "2023-10-31T20:51:49Z")

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@ariz.khan are you sending a 200 OK response back when you receive the event?

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**Author:** ![ariz.khan](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@ariz.khan](https://devforum.zoom.us/u/ariz.khan)\
**Post date:** [November 1, 2023, 1:39pm UTC](https://devforum.zoom.us/t/webhook-error-for-few-requests/97630/3 "2023-11-01T13:39:10Z")

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Hi Ojas, Yes. we are sending 200 OK response back. but for some requests we encounter error. with code 500 or -1.

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [November 1, 2023, 11:03pm UTC](https://devforum.zoom.us/t/webhook-error-for-few-requests/97630/4 "2023-11-01T23:03:13Z")

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Hi @ariz.khan

If this happened within the last 10 days, please use this link to schedule a meeting with me: [Zoom Scheduler](https://scheduler.zoom.us/t/m0bdaaor/developer-troubleshooting)

Lets debug this together

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<div class="post-metadata">

**Author:** ![ariz.khan](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@ariz.khan](https://devforum.zoom.us/u/ariz.khan)\
**Post date:** [November 6, 2023, 7:19pm UTC](https://devforum.zoom.us/t/webhook-error-for-few-requests/97630/5 "2023-11-06T19:19:19Z")

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Hi Ojas,

Somehow the tool Zoom scheduler is not working for me.

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [November 8, 2023, 9:27pm UTC](https://devforum.zoom.us/t/webhook-error-for-few-requests/97630/6 "2023-11-08T21:27:00Z")

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Sent you another link

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 17, 2023, 2:19pm UTC](https://devforum.zoom.us/t/webhook-error-for-few-requests/97630/7 "2023-11-17T14:19:26Z")

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