# Webhook event recording.completed doesn't include the password in the payload

**URL:** <https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684>\
**Category:** API and Webhooks\
**Created:** [September 20, 2021, 7:09am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684 "2021-09-20T07:09:27Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![coderamogh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/coderamogh/32/31197_2.png) [@coderamogh](https://devforum.zoom.us/u/coderamogh)\
**Post date:** [September 20, 2021, 7:09am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/1 "2021-09-20T07:09:27Z")

</div>

**Description**  
The event payload sent in payload doesn’t include passwords anymore.

**Error**  
Five days ago the webhook app was sending the auto generated password for the cloud recording and now it’s no longer being sent with the payload.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Webhook

–

Can I know why this is happening and is this just me or this is a breaking-change that is affecting everyone? Thanks!

---

<div class="post-metadata">

**Author:** ![PJDev](https://avatars.discourse-cdn.com/v4/letter/p/db5fbb/32.png) [@PJDev](https://devforum.zoom.us/u/PJDev)\
**Post date:** [September 20, 2021, 9:12am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/2 "2021-09-20T09:12:15Z")

</div>

Yes, same problem here - it does break one of my workflows & forces a manual intervention now.

---

<div class="post-metadata">

**Author:** ![coderamogh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/coderamogh/32/31197_2.png) [@coderamogh](https://devforum.zoom.us/u/coderamogh)\
**Post date:** [September 20, 2021, 9:41am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/3 "2021-09-20T09:41:27Z")

</div>

Mine too, but I am able to get the password of the recording from API. But that’s just too much network calls I would like this issue fixed or an answer from Zoom, on what’s going on…

---

<div class="post-metadata">

**Author:** ![PJDev](https://avatars.discourse-cdn.com/v4/letter/p/db5fbb/32.png) [@PJDev](https://devforum.zoom.us/u/PJDev)\
**Post date:** [September 20, 2021, 9:57am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/4 "2021-09-20T09:57:46Z")

</div>

I’m waiting for Zoom to provide an update before adding that step, but agreed it shouldn’t be necessary.

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 20, 2021, 3:31pm UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/5 "2021-09-20T15:31:07Z")

</div>

@coderamogh @PJDev Thank you for raising this — we are actively investigating this and will follow up here shortly.

-Will

---

<div class="post-metadata">

**Author:** ![jaydeepk454545](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jaydeepk454545/32/2393_2.png) [@jaydeepk454545](https://devforum.zoom.us/u/jaydeepk454545)\
**Post date:** [September 22, 2021, 7:25am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/6 "2021-09-22T07:25:56Z")

</div>

@will.zoom , any update on this please?  
We had to unnecessarily spend time analysing and fixing this during a recent live event, just because the ‘recording completed’ webhook decided to randomly skip the password in its payload.  
Also it would be good to publish this information before changing the webhook contract.  
The password seems to be removed from the spec:

> **[Recording Completed - Recording Events - Webhook Reference - API Reference](https://marketplace.zoom.us/docs/api-reference/webhook-reference/recording-events/recording-completed)**
>
> Recording Completed
> 
> 
> 
> All users with a Pro or a higher plan have access to Cloud Recordings. An account owner or account admin can enable Cloud Record...

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [September 22, 2021, 8:19am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/7 "2021-09-22T08:19:17Z")

</div>

Greetings, @jaydeepk454545,

Thank you for your post, I can confirm this issue has been fixed. Can you verify on your end and let us know the findings of your testing ?

Best,  
Donte

---

<div class="post-metadata">

**Author:** ![PJDev](https://avatars.discourse-cdn.com/v4/letter/p/db5fbb/32.png) [@PJDev](https://devforum.zoom.us/u/PJDev)\
**Post date:** [September 22, 2021, 8:48am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/8 "2021-09-22T08:48:58Z")

</div>

Can confirm the password is appearing again, just in time for an event we had last night.  
Appreciate the quick fix @donte.zoom

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [September 22, 2021, 9:14am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/9 "2021-09-22T09:14:18Z")

</div>

Awesome, @PJDev ! Glad to hear the issue is resolved.

Best,  
Donte

---

<div class="post-metadata">

**Author:** ![coderamogh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/coderamogh/32/31197_2.png) [@coderamogh](https://devforum.zoom.us/u/coderamogh)\
**Post date:** [September 24, 2021, 11:12am UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/10 "2021-09-24T11:12:45Z")

</div>

Seems like it’s solved now, thank you so much! 🙂

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 27, 2021, 2:58pm UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/11 "2021-09-27T14:58:48Z")

</div>

Thanks for confirming!

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 27, 2021, 2:58pm UTC](https://devforum.zoom.us/t/webhook-event-recording-completed-doesnt-include-the-password-in-the-payload/57684/12 "2021-09-27T14:58:51Z")

</div>

Closed on September 27, 2021, 2:58pm UTC


