# Webhook event "recording.registration\_created" not triggered **URL:** \ **Category:** API and Webhooks\ **Created:** [January 20, 2020, 2:49pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602 "2020-01-20T14:49:20Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![hsintegration](https://avatars.discourse-cdn.com/v4/letter/h/54ee81/32.png) [@hsintegration](https://devforum.zoom.us/u/hsintegration)\ **Post date:** [January 20, 2020, 2:49pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/1 "2020-01-20T14:49:20Z")
**Description** Webhook “recording.registration\_created” notification not sent when registering for on-demand webinar recording. **Error** “recording.registration\_created” notifications are not sent. **Which App Type (OAuth / Chatbot / JWT / Webhook)?** OAuth app type. **Which Endpoint/s?** [Recording Registration Created webhook](https://marketplace.zoom.us/docs/api-reference/webhook-reference/recording-events/recording-registration-created) **How To Reproduce (If applicable)** 1. Setup an on-demand webinar, start it and record a video 2. Open _webinar registration_ URL, fill in registration form (registrantA). 3. Go to webinar recording page, click share and ensure on-demand toggle is turned on, copy recording URL. 4. Open _recording_ URL, fill in registration form (registrantB). 5. Ensure registrantA and registrantB are in both webinar and recording registrants lists **Expected:** “recording.registration\_created” notification sent for registrantA and registrantB **Actual:** : notifications not sent **Screenshots (If applicable)** App subscriptions: ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/e1a10677181ec039f08b296c05d784fcf3ccc0f7.png) **Additional context** Tested subscription configuration by subscribing to both “recording.registration\_created” and “recording.started” notifications - the latter works as expected ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 21, 2020, 9:49pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/2 "2020-01-21T21:49:58Z")
Hey @hsintegration, thanks for posting and using Zoom! I was able to reproduce this, and have notified our engineering team. I will keep you updated on the fix! (ZOOM-134514) Thanks for your patience, Tommy ---
**Author:** ![hsintegration](https://avatars.discourse-cdn.com/v4/letter/h/54ee81/32.png) [@hsintegration](https://devforum.zoom.us/u/hsintegration)\ **Post date:** [January 22, 2020, 6:02pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/3 "2020-01-22T18:02:10Z")
Hey @tommy, thanks for looking into this! Is it possible to provide some raw estimates? Would it be a matter of weeks\months to fix this? Thank you, Alex ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 22, 2020, 6:10pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/4 "2020-01-22T18:10:38Z")
Hey @hsintegration, happy to help! Our next API release is in March, so probably sometime in Q1 / Q2. Thanks, Tommy ---
**Author:** ![marketozoom](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@marketozoom](https://devforum.zoom.us/u/marketozoom)\ **Post date:** [July 2, 2020, 3:05pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/5 "2020-07-02T15:05:26Z")
Hi @tommy - I seem to be having this same issue where the recording.registration\_created event notification is not triggered. Can you confirm if this has been fixed? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 6, 2020, 10:51pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/6 "2020-07-06T22:51:32Z")
Hey @marketozoom, No updates yet. I have just requested upped priority on this. Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 8, 2020, 5:05pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/7 "2020-07-08T17:05:09Z")
Hey @marketozoom, @hsintegration, Our engineers are investigating this issue now. Can you share the webinar UUID this is happening to so we can look at the logs? Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 10:37pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/8 "2020-08-21T22:37:03Z")
Closed on August 21, 2020, 10:37pm UTC ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [December 16, 2020, 5:33pm UTC](https://devforum.zoom.us/t/webhook-event-recording-registration-created-not-triggered/7602/9 "2020-12-16T17:33:07Z")
Hey @marketozoom, @hsintegration, We have confirmed this to be a bug and are working on a fix. Apologies for the late response. -Tommy