# Webhook event\_ts field inaccuracy

**URL:** <https://devforum.zoom.us/t/webhook-event-ts-field-inaccuracy/88440>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [May 16, 2023, 2:47am UTC](https://devforum.zoom.us/t/webhook-event-ts-field-inaccuracy/88440 "2023-05-16T02:47:56Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![k-root](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@k-root](https://devforum.zoom.us/u/k-root)\
**Post date:** [May 16, 2023, 2:47am UTC](https://devforum.zoom.us/t/webhook-event-ts-field-inaccuracy/88440/1 "2023-05-16T02:47:56Z")

</div>

**Zoom API Event(s)**  
`event_ts` field as mentioned here.  
[https://developers.zoom.us/docs/api/rest/webhook-reference/#request-body](https://developers.zoom.us/docs/api/rest/webhook-reference/#request-body)

**Description**  
The following is the event payload we received from Zoom webhook notification:

```auto
{
  "event": "chat_message.deleted",
  "payload": {
    "object": {
      "date_time": "2023-05-11T01:58:43Z",
      "timestamp": 1683770323217,
      ...
    }
  },
  "event_ts": 1620659251879
}

```

You can see the timestamp within object is around `2023-05-11T01:58:43Z`, and we also confirmed we received the notification around the same time.  
However, the `event_ts` is way off (`2021-05-10T15:07:31Z`), which appears to be two years ago.

`X-Zm-Trackingid` header is `v=2.0;rid=Webhook_82d9c419015a48eb9b7f780cdd57978b` for your reference.

Please help looking into the issue. We refer `event_ts` field as the actual event occurred time and such inaccuracy is unacceptable.

Thanks.

---

<div class="post-metadata">

**Author:** ![k-root](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@k-root](https://devforum.zoom.us/u/k-root)\
**Post date:** [May 16, 2023, 7:22am UTC](https://devforum.zoom.us/t/webhook-event-ts-field-inaccuracy/88440/2 "2023-05-16T07:22:27Z")

</div>

Added some more occurrences, list of `X-Zm-Trackingid`:

- `v=2.0;rid=Webhook_7010047d29854a55a3e3ba3afbf4fabc`
- `v=2.0;rid=Webhook_783c3b3123064a74b59135e943d26b0b`
- `v=2.0;rid=Webhook_1cc7fd6633764b3cb0251fa45b378dbe`
- `v=2.0;rid=Webhook_5c7bdc216294459aafce9a96617035b2`
- `v=2.0;rid=Webhook_dac2530478f8415791a812a0a35cc1ce`
- `v=2.0;rid=Webhook_494d73ffe6aa46299fe477288edfff9d`
- `v=2.0;rid=Webhook_cbfe247245eb45ee8ed7d707d8c0db3e`
- `v=2.0;rid=Webhook_b388554bdefa4c1ba2cc17a6edd3de39`

It seems like this only happens for `chat_message.deleted` events.

Thanks.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 18, 2024, 10:58pm UTC](https://devforum.zoom.us/t/webhook-event-ts-field-inaccuracy/88440/3 "2024-05-18T22:58:52Z")

</div>

Closed on May 18, 2024, 10:58pm UTC

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