# Webhook for cloud recordings is not getting triggered **URL:** \ **Category:** API and Webhooks\ **Tags:** faq\ **Created:** [September 1, 2020, 12:22pm UTC](https://devforum.zoom.us/t/webhook-for-cloud-recordings-is-not-getting-triggered/28743 "2020-09-01T12:22:36Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![saisreeram.chundru](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saisreeram.chundru/32/14453_2.png) [@saisreeram.chundru](https://devforum.zoom.us/u/saisreeram.chundru)\ **Post date:** [September 1, 2020, 12:22pm UTC](https://devforum.zoom.us/t/webhook-for-cloud-recordings-is-not-getting-triggered/28743/1 "2020-09-01T12:22:37Z")
**Description** Webhook for cloud recordings is not getting triggered **Error** No logs could be found **Which App Type (OAuth / Chatbot / JWT / Webhook)?** Webhook **Which Endpoint/s?** > **[Recording Completed - Recording Events - Webhook Reference - API Reference](https://marketplace.zoom.us/docs/api-reference/webhook-reference/recording-events/recording-completed)** > > Recording Completed > > > > All users with a Pro or a higher plan have access to Cloud Recordings. An account owner or account admin can enable Cloud Record... **How To Reproduce (If applicable)** **Screenshots (If applicable)** **Additional context** ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [September 1, 2020, 12:23pm UTC](https://devforum.zoom.us/t/webhook-for-cloud-recordings-is-not-getting-triggered/28743/2 "2020-09-01T12:23:26Z")
Hey @saisreeram.chundru Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂 Checkout these related threads that may have the answer you are looking for: > [@Webhook Recording for Cloud only?](https://devforum.zoom.us/t/-/5739): > > Description/Error Question/Clarification. Does the new webhook for recordings only fire for cloud recordings? For example, if user has the meeting set to record local, I would like to still get recording started, recording completed, etc. Will the webhook still fire for local recording? Which Endpoint/s or App Types webhooks - recording > [@Cloud recording not record](https://devforum.zoom.us/t/-/12697): > > I have activated the option to record the meetings automatically, but it does not record them. > [@Cloud Recordings](https://devforum.zoom.us/t/-/500): > >  Hi,    Can you plz tell me wheter meetings of hosts record or not in recordings or only my personal meetings record?   If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly. Thanks, DeveloperBot ---
**Author:** ![saisreeram.chundru](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saisreeram.chundru/32/14453_2.png) [@saisreeram.chundru](https://devforum.zoom.us/u/saisreeram.chundru)\ **Post date:** [September 1, 2020, 12:24pm UTC](https://devforum.zoom.us/t/webhook-for-cloud-recordings-is-not-getting-triggered/28743/3 "2020-09-01T12:24:44Z")
I didnt find any Answers for my issue ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [September 3, 2020, 8:39pm UTC](https://devforum.zoom.us/t/webhook-for-cloud-recordings-is-not-getting-triggered/28743/4 "2020-09-03T20:39:11Z")
Hey @saisreeram.chundru, Are you able to receive any POST requests to your webhook (write-to) endpoint URL? Or have you tried any other Zoom webhooks to see if those work? I’d also make sure you’ve addressed all of the prerequisites listed here: > **[Recording Completed - Recording Events - Webhook Reference - API Reference](https://marketplace.zoom.us/docs/api-reference/webhook-reference/recording-events/recording-completed)** > > Recording Completed > > > > All users with a Pro or a higher plan have access to Cloud Recordings. An account owner or account admin can enable Cloud Record... If you’d like to share your write-to URL, I would be happy to help by trying to ping it from my end. Let me know if this helps, Will ---
**Author:** ![saisreeram.chundru](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saisreeram.chundru/32/14453_2.png) [@saisreeram.chundru](https://devforum.zoom.us/u/saisreeram.chundru)\ **Post date:** [September 10, 2020, 6:07am UTC](https://devforum.zoom.us/t/webhook-for-cloud-recordings-is-not-getting-triggered/28743/5 "2020-09-10T06:07:57Z")
No i am not receiving any POST values. Yes we have a pro account. and cloud recordings is enabled for this. have set up app in marketplace with required data. This is the end point. [https://calfawsstaging.nuvedalearning.com/zoom-recordings-download](https://calfawsstaging.nuvedalearning.com/zoom-recordings-download) ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [September 14, 2020, 5:03pm UTC](https://devforum.zoom.us/t/webhook-for-cloud-recordings-is-not-getting-triggered/28743/6 "2020-09-14T17:03:36Z")
Hi @saisreeram.chundru, Thanks for getting back to me with those details. In taking a quick look at your write-to URL and trying to access it myself, I received a 403 error. Can you please ensure that this URL is publicly accessible and able to receive JSON payloads? At the moment, it seems like that may not be the case. Thanks, Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [October 15, 2020, 3:03am UTC](https://devforum.zoom.us/t/webhook-for-cloud-recordings-is-not-getting-triggered/28743/7 "2020-10-15T03:03:53Z")
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