# Webhook meeting.ended not coming back

**URL:** <https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772>\
**Category:** API and Webhooks\
**Created:** [March 16, 2020, 10:25pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772 "2020-03-16T22:25:34Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![alex.jezior](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alex.jezior/32/3798_2.png) [@alex.jezior](https://devforum.zoom.us/u/alex.jezior)\
**Post date:** [March 16, 2020, 10:25pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/1 "2020-03-16T22:25:34Z")

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**Description**  
We’ve been leveraging the webhooks from Zoom to guide our application to provide particular outputs based on the webhooks received.

We follow the meeting.ended webhook, and as of today, we are not seeing any meeting.ended webhook calls in our log which is causing some issues on our end.

**Error**  
N/A

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Webhook

**Which Endpoint/s?**  
meeting.ended

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:  
N/A

**Screenshots (If applicable)**  
How the stack of webhook calls are looking in our logs for a single meeting. We record all webhook calls that are sent back.  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/5a1a257d4bab9fb1ab2cf39995743c29ba67f0fc.png)

**Additional context**  
N/A

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 16, 2020, 10:42pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/2 "2020-03-16T22:42:08Z")

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Hey @alex.jezior,

To confirm, are you sending back a [200 OK response](https://marketplace.zoom.us/docs/api-reference/webhook-reference#notification-delivery) after you receive a webhook?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![alex.jezior](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alex.jezior/32/3798_2.png) [@alex.jezior](https://devforum.zoom.us/u/alex.jezior)\
**Post date:** [March 16, 2020, 10:42pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/3 "2020-03-16T22:42:42Z")

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Correct, there has been no change there. Just not receiving the webhook at all.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 16, 2020, 10:45pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/4 "2020-03-16T22:45:22Z")

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Hey @alex.jezior ,

Related post:

> [@Meeting.ended but host did not end](https://devforum.zoom.us/t/meeting-ended-but-host-did-not-end/7699/6):
>
> was this logic changed in today / yesterday? suddenly I’m not getting meeting.ended

We are looking into the issue and will get back to you.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![alex.jezior](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alex.jezior/32/3798_2.png) [@alex.jezior](https://devforum.zoom.us/u/alex.jezior)\
**Post date:** [March 16, 2020, 10:47pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/5 "2020-03-16T22:47:36Z")

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Sounds good. Thank you for your response!

I am seeing in my logs that the webhook stopped coming back as of this morning.

Thanks!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 16, 2020, 10:48pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/6 "2020-03-16T22:48:26Z")

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Hey @alex.jezior,

Thanks for the details! Can I ask your app name / id?

Thanks,  
Tommy

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**Author:** ![alex.jezior](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alex.jezior/32/3798_2.png) [@alex.jezior](https://devforum.zoom.us/u/alex.jezior)\
**Post date:** [March 16, 2020, 10:58pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/7 "2020-03-16T22:58:36Z")

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App name: SA Webook v2 Production

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<div class="post-metadata">

**Author:** ![onemancat](https://avatars.discourse-cdn.com/v4/letter/o/d78d45/32.png) [@onemancat](https://devforum.zoom.us/u/onemancat)\
**Post date:** [March 16, 2020, 11:59pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/8 "2020-03-16T23:59:42Z")

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We are experiencing the same issue. The meeting.ended webhooks were very reliable on Saturday, started becoming less reliable on Sunday, and today we have received fewer than 40% of the meeting.ended webhooks that we would expect to receive. In the past hour it may have improved somewhat to close to 50%. It is a big problem for us as well, as we drive a lot of telehealth workflow logic off meeting.ended webhooks. I would also mention that today has been by far the busiest system day in our company’s history, by a factor of 5 times, however our servers are running at 15% CPU and 25% memory today, and our New Relic Browser monitoring does not show any more than the usual small numbers of connection errors, so we don’t believe the problem is on our side. The compelling evidence for this is that we are receiving all of our expected webhooks for meeting.started, .participant\_joined, .participant\_left, etc. Our app ID is 26WnUtwPTD-kxXQt-d5MBA.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 17, 2020, 12:07am UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/9 "2020-03-17T00:07:38Z")

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Hey @onemancat,

Thanks for providing these details. We are looking into this asap and will get back to you. (ZOOM-144529)

-Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 17, 2020, 3:38pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/10 "2020-03-17T15:38:28Z")

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Hey @onemancat, @alex.jezior,

The issue should be fixed. We had a release early this morning.

Thanks for your patience,  
Tommy

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<div class="post-metadata">

**Author:** ![scottTFFG](https://avatars.discourse-cdn.com/v4/letter/s/e8c25b/32.png) [@scottTFFG](https://devforum.zoom.us/u/scottTFFG)\
**Post date:** [March 17, 2020, 10:52pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/11 "2020-03-17T22:52:35Z")

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Hi there,

We are not receiving webinar.ended events currently, just checking that this bug/fix includes webinar.ended?

The Webhook Call Logs on the UI not showing any webinar.ended logs.

Thanks  
Scott

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 18, 2020, 4:09pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/12 "2020-03-18T16:09:40Z")

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Hey @scottTFFG, thanks for posting and using Zoom!

Yes it does include webinar.ended events. We are working on a fix, stay updated here: [https://status.zoom.us/](https://status.zoom.us/)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:32pm UTC](https://devforum.zoom.us/t/webhook-meeting-ended-not-coming-back/8772/13 "2020-08-21T19:32:29Z")

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Closed on August 21, 2020, 7:32pm UTC


