# Webhook Not Working **URL:** \ **Category:** API and Webhooks\ **Created:** [March 16, 2020, 8:12pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762 "2020-03-16T20:12:51Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![yirui](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yirui/32/3614_2.png) [@yirui](https://devforum.zoom.us/u/yirui)\ **Post date:** [March 16, 2020, 8:12pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/1 "2020-03-16T20:12:51Z")
**Description** I followed [webhook guide](https://marketplace.zoom.us/docs/api-reference/webhook-reference) and enabled webhook for my **OAuth app**. The event type I subscribed to is ‘Meeting End’. I have implemented the route to accept POST request from Zoom and made sure that my url path matched my route, like @tommy suggested [in this post](https://devforum.zoom.us/t/webhooks-not-triggering-my-callback-ideas/5826/2) However, my OAuth app is not receiving any meeting end webhook event from Zoom. So like what @huetherb did in that post, I created a Webhook only app under my account. This Webhook only app worked once (and once only), I received that meeting ended webhook which I can see in the call log page in my zoom account, but then it stopped working. My questions are: 1. Why the webhook under my OAuth app is not working? In the future, I needed everyone who have installed my published app use this webhook. 2. Why the webhook only app worked only once? Do I have to create a webhook app for my case? **Which App Type (OAuth / Chatbot / JWT / Webhook)?** OAuth and Webhook **Screenshots (If applicable)** The one time the webhook only app worked: ![Screen Shot 2020-03-16 at 1.06.30 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/633f872201f57a463db205d8fc8cb21728c719a0.png) **Additional context** Add any other context about the problem here. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 16, 2020, 9:53pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/2 "2020-03-16T21:53:22Z")
Hey @yirui, thanks for posting and using Zoom! Make sure: 1. You have the [OAuth app installed.](https://marketplace.zoom.us/docs/guides/getting-started/app-types/create-oauth-app#local-test) 2. [You are sending back a 200 OK response.](https://marketplace.zoom.us/docs/api-reference/webhook-reference#notification-delivery) Thanks, Tommy ---
**Author:** ![yirui](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yirui/32/3614_2.png) [@yirui](https://devforum.zoom.us/u/yirui)\ **Post date:** [March 17, 2020, 5:47am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/3 "2020-03-17T05:47:28Z")
Hi Tommy, Yes I’m sure that I’ve the OAuth app installed, and I’m sending back 204 as [that page you linked](https://marketplace.zoom.us/docs/api-reference/webhook-reference#notification-delivery) says (either 200 or 204). Still, the webhook on the OAuth app is not working. (Although other api calls like get user and create meeting are working) I tried created a completely new OAuth app, delete the old token in my datastore, then using the new client id & secret to have the app installed. Still, the webhook is not working ☹ I think that the event subscription endpoint that I implemented (eg: /api/zoomwebhook) should be working, as it worked a few times for the Webhook only app. I’d really appreciate your help on this! Thanks, Yirui ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 17, 2020, 5:11pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/4 "2020-03-17T17:11:01Z")
Hey @yirui, Alright we are on the right track! 🙂 Can you share your endpoint url? Also I see you were trying to use the meeting.ended webhook event. We had some issues with it yesterday that have since been fixed. Can you try again? Thanks, Tommy ---
**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\ **Post date:** [March 17, 2020, 7:22pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/5 "2020-03-17T19:22:24Z")
@tommy can you share any more details on this outage? It has caused us major issues- when did the incident start/stop? Which webhooks were impacted? ---
**Author:** ![yirui](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yirui/32/3614_2.png) [@yirui](https://devforum.zoom.us/u/yirui)\ **Post date:** [March 17, 2020, 7:38pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/6 "2020-03-17T19:38:15Z")
Hi @tommy, Oh no I was poking my brains out yesterday trying to figure out why it was not working 😓 Well, it seems like the meeting.end webhook worked a while this morning then stopped working again. The last time I received a meeting.end webhook was at 12:03 PST today. Then I tested with a bunch of meetings with the meeting.end webhook, none of them received the event. Here are the call ids that didn’t receive the event if they are of any help: - 514535017 - 289423926 - 100649275 - 951509265 -----Update----- As we are speaking, I just received the meeting.end webhook event for the meeting **514535017** at 12:35pm PST, but I ended that meeting around 12:05pm PST. Why there is such a long delay? -----Update---- The endpoint url is: [https://localhost-dot-yirui-dot-uv-beta.appspot.com/api/integrations/zoomwebhook](https://localhost-dot-yirui-dot-uv-beta.appspot.com/api/integrations/zoomwebhook) Thanks, Yirui ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 17, 2020, 7:46pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/7 "2020-03-17T19:46:56Z")
Hey @jimig, @yirui, Apologies to hear this has cause major issues. You can see info about the delayed data here: [https://status.zoom.us/](https://status.zoom.us/) This is due to very high usage on our platform, and we are working to make sure there are no more delays in the future. Thanks, Tommy ---
**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\ **Post date:** [March 17, 2020, 7:52pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/8 "2020-03-17T19:52:01Z")
> [@tommy](#): > > [https://status.zoom.us/](https://status.zoom.us/) @tommy I cannot see details of webhooks affected there? We need to know the hook names .e.g meeting\_ended so we know which data to patch/update. Can you confirm the webhooks are now operational? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 17, 2020, 8:55pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/9 "2020-03-17T20:55:18Z")
Hey @jimig, The webhooks correspond with the “[Dashboard data delayed](https://status.zoom.us/incidents/99qchpc90h8w)” status. We are seeing participant join webhooks, and meeting.ended webhooks affected. Thanks, Tommy ---
**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\ **Post date:** [March 20, 2020, 5:21pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/10 "2020-03-20T17:21:09Z")
@tommy I’ve been following the status and as of yesterday morning (around 0700 UTC?) I noticed that there were no open incidents. However, we have a meeting after that time that is missing some hooks. We an see recording, participant and started hooks missing. See Meeting ID: 711483699 We need to know what’s going on so we can let our customers know. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 20, 2020, 7:56pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/11 "2020-03-20T19:56:14Z")
Hey @jimig, There are still some log service issues which may impact some webhook notifications. We are working on a fix to this issue asap. Thanks, Tommy ---
**Author:** ![leenasn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/leenasn/32/4232_2.png) [@leenasn](https://devforum.zoom.us/u/leenasn)\ **Post date:** [March 27, 2020, 9:09am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/12 "2020-03-27T09:09:31Z")
The participant hooks were working yesterday, but stopped working today. I also didn’t get notifications for “Meeting Registration has been created” event. Is it because of some issues at your end? I am consistently getting meeting started and ended events. ---
**Author:** ![MarkWalsh](https://avatars.discourse-cdn.com/v4/letter/m/ecae2f/32.png) [@MarkWalsh](https://devforum.zoom.us/u/MarkWalsh)\ **Post date:** [March 27, 2020, 10:10am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/13 "2020-03-27T10:10:17Z")
@leenasn I am also not receiving webhooks for meeting recording completed - I imagine because of the pandemic, Zoom is under quite a heavy load. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 27, 2020, 9:51pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/14 "2020-03-27T21:51:48Z")
Hey @MarkWalsh, and @leenasn, We will look into the webhook issues. Can you share which webhooks aren’t working and the meetingIDs that go along with them? Thanks, Tommy ---
**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\ **Post date:** [March 27, 2020, 9:59pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/17 "2020-03-27T21:59:56Z")
@tommy please see \*\*\*\*\*\*\*\*\*\*\* We only got meeting.started event and missed participant events \*This post has been edited to remove any meeting / webinar IDs ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 30, 2020, 6:33am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/18 "2020-03-30T06:33:02Z")
Hey @jimig, Which specific participant events did you not get? Thanks, Tommy ---
**Author:** ![MarkWalsh](https://avatars.discourse-cdn.com/v4/letter/m/ecae2f/32.png) [@MarkWalsh](https://devforum.zoom.us/u/MarkWalsh)\ **Post date:** [March 30, 2020, 8:59am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/19 "2020-03-30T08:59:20Z")
Hello, I unfortunately cannot share any Meeting IDs as it’s our clients who are recording meetings and we have no visibility of these Ids ---
**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\ **Post date:** [March 30, 2020, 9:26am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/20 "2020-03-30T09:26:12Z")
Hi Tommy, We missed participant joined and left ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 30, 2020, 10:25pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/21 "2020-03-30T22:25:43Z")
Thanks @MarkWalsh, and @jimig, We are looking into the issues and will get back to you. -Tommy ---
**Author:** ![jimig](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimig/32/1815_2.png) [@jimig](https://devforum.zoom.us/u/jimig)\ **Post date:** [April 7, 2020, 10:09am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/22 "2020-04-07T10:09:39Z")
Hi Tommy, are things back to normal with on time delivery now? We are not seeing any further issues but want to be sure. [Next page](https://devforum.zoom.us/t/webhook-not-working/8762.md?page=2)