# Webhook Not Working

**URL:** <https://devforum.zoom.us/t/webhook-not-working/8762>\
**Category:** API and Webhooks\
**Created:** [March 16, 2020, 8:12pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762 "2020-03-16T20:12:51Z")\
**Posts on this page:** 15\
**Page:** 2

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 7, 2020, 6:56pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/23 "2020-04-07T18:56:31Z")

</div>

Hey @jimig,

Yes webhooks should be back to normal.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![nitin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nitin/32/7796_2.png) [@nitin](https://devforum.zoom.us/u/nitin)\
**Post date:** [May 6, 2020, 7:25am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/24 "2020-05-06T07:25:41Z")

</div>

Webinars webhooks are working for some apps but for not for others.  
its not working for appId: B\_T04cOaSN-bccKGvZOv2Q

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 12, 2020, 5:17am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/25 "2020-05-12T05:17:03Z")

</div>

Hey @nitin,

Which Webinar webhooks are not sending? Please private message me the webinarIDs.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![s.kozlov9242](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/s.kozlov9242/32/6511_2.png) [@s.kozlov9242](https://devforum.zoom.us/u/s.kozlov9242)\
**Post date:** [May 13, 2020, 5:00pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/26 "2020-05-13T17:00:54Z")

</div>

Hi Tommy!

Meetings webhooks are not working.  
I enabled webhooks for my new app 1 hour ago.  
My app still in active development phase so I can’t see Call Logs in Zoom App Dashboard

AppId: 5rzV1qhgTxu8Q2r9lxftWg  
MeetingID: 886 1346 9710  
ParticipantID: 158450

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 18, 2020, 7:46pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/27 "2020-05-18T19:46:37Z")

</div>

Hey @s.kozlov9242,

What is the name of your app? Make sure to follow the steps [here](https://marketplace.zoom.us/docs/api-reference/webhook-reference/meeting-events/meeting-created#prerequisites).

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![abernix](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abernix/32/10259_2.png) [@abernix](https://devforum.zoom.us/u/abernix)\
**Post date:** [June 10, 2020, 6:10pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/28 "2020-06-10T18:10:56Z")

</div>

@tommy I’m also having problems with webhook delivery right now, though this is my first time ever setting it up. This is on an OAuth app.

I’ve followed the steps in [the above link](https://marketplace.zoom.us/docs/api-reference/webhook-reference/meeting-events/meeting-created#prerequisites), don’t see any outages on [Zoom Status](https://status.zoom.us) and my endpoint is returning `200 OK`.

I’ve subscribed to 6 events, including:

- Start Meeting
- End Meeting
- Meeting has been created
- All Recordings have completed
- Recording Started
- Recording Stopped

These are the scopes I have enabled on the OAuth App:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/4101216043f6c7f9533926510cc68b651d8b751b.png)

My (test app) client ID is `TUl9f2r_S6OpdsnZaWkUtA`. I can successfully send it a `POST` request at the URL I’ve specified on the _Event Notifications_ panel, but nothing is arriving other than my test posts (and I am testing from a public endpoint, nothing that should be guarded).

I appreciate any guidance you can offer!

---

<div class="post-metadata">

**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [June 13, 2020, 1:06am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/29 "2020-06-13T01:06:58Z")

</div>

Hi @abernix, have you installed the app on a user account?

---

<div class="post-metadata">

**Author:** ![abernix](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abernix/32/10259_2.png) [@abernix](https://devforum.zoom.us/u/abernix)\
**Post date:** [June 13, 2020, 6:39am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/30 "2020-06-13T06:39:28Z")

</div>

@michael.zoom Yes, I have installed it.

---

<div class="post-metadata">

**Author:** ![abernix](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abernix/32/10259_2.png) [@abernix](https://devforum.zoom.us/u/abernix)\
**Post date:** [June 13, 2020, 7:15am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/31 "2020-06-13T07:15:44Z")

</div>

@michael.zoom (and others) — the solution **for me** was that — even though I already had the application installed (it _appeared_ in the _Installed Apps_ list [which can be seen here](https://marketplace.zoom.us/user/installed)), to _uninstall_ the application from that page, and then _reinstall it_.

The only way I can explain this is that the webhook endpoint was enabled on the (test) OAuth application _after_ the original installation of the app. Thus necessitating it be re-installed, I guess?

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 17, 2020, 5:13pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/32 "2020-06-17T17:13:26Z")

</div>

Hey @abernix,

Happy to hear you got it all sorted out!

Yes, if you add scopes or webhooks to an already installed app, you will need to install it again, essentially updating to the newest version of the app, and so the user can approve the additional information being accessed. 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![umesh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/umesh/32/7556_2.png) [@umesh](https://devforum.zoom.us/u/umesh)\
**Post date:** [October 8, 2020, 4:45am UTC](https://devforum.zoom.us/t/webhook-not-working/8762/34 "2020-10-08T04:45:56Z")

</div>

Webhook for “Meeting Started” does not work **sometimes**. What might be the issue?

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 8, 2020, 7:26pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/35 "2020-10-08T19:26:21Z")

</div>

Hey @umesh,

Can you please create a new topic here: #zoom-api and fill out the post template so we have enough info to help? 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![tf112022524277](https://avatars.discourse-cdn.com/v4/letter/t/4af34b/32.png) [@tf112022524277](https://devforum.zoom.us/u/tf112022524277)\
**Post date:** [January 25, 2021, 3:30pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/36 "2021-01-25T15:30:22Z")

</div>

I want to do an operation on the oauth app that will result in a webhook when the recording is complete. However, I don’t get a webhook in oauth, although I do in jwt. Is there any solution?

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [January 26, 2021, 5:35pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/37 "2021-01-26T17:35:16Z")

</div>

Hi @tf112022524277 ,

Have you double checked that you’ve installed the OAuth App using its Publishable URL, on the the account that you’re testing with? If the app isn’t installed, the webhook won’t be triggered.

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [July 27, 2021, 9:14pm UTC](https://devforum.zoom.us/t/webhook-not-working/8762/39 "2021-07-27T21:14:36Z")

</div>



[Previous page](https://devforum.zoom.us/t/webhook-not-working/8762.md?page=1)
