# Webhook notification not receiving via server-server auth app

**URL:** <https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [September 7, 2023, 5:59pm UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651 "2023-09-07T17:59:09Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![medgre](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/medgre/32/51833_2.png) [@medgre](https://devforum.zoom.us/u/medgre)\
**Post date:** [September 7, 2023, 5:59pm UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651/1 "2023-09-07T17:59:09Z")

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I have created server-server-auth app named “Medgre” in my account.

I have enabled webhook feature and also validated the endpoint but still I am not able to get my notification on this endpoint.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [September 8, 2023, 10:01pm UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651/2 "2023-09-08T22:01:56Z")

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Hi,

a. can you see if you are receiving other events on your endpoint? You can try by sending a POST request to your endpoint.

b. Do you receive the events initially, but then stop receiving them after 3 days? If yes, then you need to make sure your endpoint is able to revalidate itself again. Zoom sends these events every 72 hours

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**Author:** ![medgre](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/medgre/32/51833_2.png) [@medgre](https://devforum.zoom.us/u/medgre)\
**Post date:** [September 9, 2023, 8:11am UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651/3 "2023-09-09T08:11:55Z")

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Hello Ojus,

I have noticed when I am scheduling meeting with Non-license user via API then I am not receiving Webhook

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [September 11, 2023, 7:20pm UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651/4 "2023-09-11T19:20:36Z")

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@medgre are these users from the same account?

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**Author:** ![medgre](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/medgre/32/51833_2.png) [@medgre](https://devforum.zoom.us/u/medgre)\
**Post date:** [September 12, 2023, 11:18am UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651/5 "2023-09-12T11:18:05Z")

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Yes, We have created users via API.  
Api Action:custCreate and type of user: Basic (1)

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**Author:** ![medgre](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/medgre/32/51833_2.png) [@medgre](https://devforum.zoom.us/u/medgre)\
**Post date:** [September 13, 2023, 7:31pm UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651/6 "2023-09-13T19:31:54Z")

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@ojus.zoom Please let me know about the above issue

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [September 14, 2023, 4:36am UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651/7 "2023-09-14T04:36:31Z")

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We may need to investigate this.

I will DM you to request you for further details

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 16, 2024, 8:13pm UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651/8 "2024-09-16T20:13:04Z")

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Closed on September 16, 2024, 8:13pm UTC

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